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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

Find your dream job with ZipRecruiter.

4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 251-260 out of 10040

N

Nikki

05/21/24

5 out of 5

Krystal- Upgrade details

Krystal helped me upgrade my subscription and answered my questions.

AO

Art of Dentistry

05/21/24

5 out of 5

Miguel helped me add screening…

Miguel helped me add screening questions and skills to my job post. He was very helpful and patient.

CC

Catherine Cline

05/20/24

5 out of 5

Krystal - Billing

We were charged for a daily premium we were unaware of after our free trial - I called customer support and Krystal was extremely helpful. We agreed to pay the daily rate of when we were active and she waived the fees from there. It was extremely helpful and took less than 5 minutes. 5 stars!

MD

Michelle Dockendorf

05/20/24

5 out of 5

Serenity helped and went above and beyond!

Serenity helped optimize my job posting and helped preview my job! She went above and beyond to make sure my job posting was in the best shape!

JA

John Aboukhater

05/20/24

5 out of 5

Miguel was very helpfull

Miguel was very helpfull, I am a dentist looking for RDH, he help me editing the job and searching resumes,...

NH

Nichole Henderson

05/20/24

5 out of 5

Miguel did a great job assisting me…

Miguel did a great job assisting me with reactivating my company account with ZipRecruiter.

EE

Edan Eluz

05/20/24

5 out of 5

Kris was amazing

Kris was amazing! She helped me set up my account to work best for me.

AE

Ada Ezeani

05/20/24

5 out of 5

Kris was very helpful

Kris was very helpful, and helped/guided me through posting a job. She was also able to help/guide me on how to post the job to social media.

RT

Russ Thompson

05/20/24

5 out of 5

Krystal - navigtion

nice & extremely helpful, worked thru issues

FH

Francine H Silver

05/17/24

5 out of 5

miguel profesional and patient helped…

miguel profesional and patient helped with my bpassword mutiple Miguel was professional and patient helped me numerous times with getting my password correct

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].