9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 241-250 out of 10040
GF
Gerrie Flaxman
06/02/24
Kris was great
Kris was great. Answered all of our questions and helped edit our site to filter out requirements and create deal breaker question.
LL
Lilly Leigh
05/29/24
Miguel
Miguel, is exceptionally knowledgeable and efficient. He swiftly assisted me with our billing issue, providing clear guidance on how to submit the necessary information. The problem was resolved promptly without the need for me to follow up. I am extremely pleased because in the past, I often waited a long time for a response. However, this times Miguel helps me quickly and effectively resolve any problems.
QN
Quoc Nguyen
05/29/24
SERENITY is AWESOME!!!
SERENITY is AWESOME!!!! I am so fortunate to have come across such a Wonderful, Patient, Helpful, and most of ALL, Knowledgeable representative. She took the time and effort to walk me through all the important features to maximize my ability to reach out to qualified candidates. I know ZipRecruiter is successful because of committed and dedicated agents like her. She SHOULD BE RECOGNIZED AND REWARDED for her Contributions. Thank YOU, SERENITY!!!
TM
Tania M
05/28/24
Dionne G BEST customer service received!
I will definitely use ZipRecruiter again in the future. GREAT customer service today- a BIG thank you to Dionne G, she was so helpful today and also such a lovely person! Hard to find these days. Thank you so much, Dionne!
CC
Carol Campenni
05/28/24
Kris did a great job helping me to…
Kris did a great job helping me to update my ad. Very professional!
DC
Dwight Campbell
05/28/24
Kris brightened my day
Kris brightened my day! Was extremely frustrated & disappointed in our ROI for our last hiring campaign so I decided to call for help. Kris gave us a credit to help us continue our search for a licensed electrician, helped set up our job ad to improve our overall exposure in the Knoxville, TN area & helped us get a better understanding of the tools we could use to promote our ad. Kris, thank you again & pray the best for you!
DE
Deborah Eddy
05/26/24
Kris was so helpful
Kris was so helpful. She helped me post a job and showed me how to get access to the resumes.
CS
Charlotte Scherer
05/24/24
Great customer service - Miguel
Miguel was outstanding in assisting me with my account.
JB
Jody Busse
05/23/24
Very helpful
Very helpful, Miguel helped me find the applicants I was looking for and also opened a case to get an issue resolved.
KB
Kathy Berlinn
05/21/24
Kris was excellent!
Kris was excellent in helping me navigate through the site and I was pleased with her patience with me as I don't see well. Kris was great!
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