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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 221-230 out of 10040

C

Customer

06/13/24

5 out of 5

Kris, Great!

Kris, Helped me out with a credited back to my cc! Thank you, Michael

JL

Joe Labriola

06/13/24

5 out of 5

Krystal

Knowledgeable and very professional

SL

Sarah Liz

06/13/24

5 out of 5

Three Cheers for Miguel!!

Miguel was a big help to me and my team today. He helped me get one of my jobs posted that wasn't posting due to an error in the job description, which he found and corrected. Next time I call in, I hope Miguel is the one to support me! =)

CH

Charlie Heineman

06/13/24

5 out of 5

Kris was very helpful!

Kris was very helpful in adding keywords which will hopefully, get more candidates for our job posting

EL

Elda Llabani

06/13/24

5 out of 5

Krystal-Billing (Very helpful and great service)

Very helpful and great service. Wonderful to work with.

DK

Danny Kustoff

06/12/24

5 out of 5

Kris was knowledgeable and extremely…

Kris was knowledgeable and extremely patient and helpful in navigating the site and making the best of our job posting

JP

Jason Pullo

06/11/24

5 out of 5

Kris was very helpful and kind in…

Kris was very helpful and kind in assisting me post my job and explained everything clearly. Great Service :)

NY

Nil Yucel

06/10/24

5 out of 5

great customer service Krystal - resume database

great customer service

MB

Marcia Brown

06/07/24

5 out of 5

Kristal _ Invoices and reviewing

10/10 services saved me so much time!!

BR

BILL RAINBOLT

06/06/24

5 out of 5

CRIS VERY HELPFULL

Date of experience: June 06, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].