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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 171-180 out of 10040

TM

Teresa McDonald

07/19/24

5 out of 5

Krystal - Billing

I received fantastic service from Krystal when I called in I was handled with care, and she was attentive and welcoming. I was extremely impressed with her professionalism and the efficiency of the process during my call! Overall I would highly recommend Ziprecrutier just based on the customer service.

LM

L. McEwen / Amber Moffitt

07/18/24

5 out of 5

great customer service from Kris

Kris helped walked me through the site and was so polite and helpful.

EF

Erica Flores

07/18/24

5 out of 5

Krystal - Tax Exemption

Krystal was very helpful in guiding me through confusion with invoices and getting me started on approving our tax-exemption status. She gave very clear and useful instructions on where to click and showed where everything was on the page. Thank you!

MY

Mariam Youssef

07/18/24

5 out of 5

KRYSTAL- RESUME DATABASE

WONDERFUL CUSTOMER SERVICE. KRYSTAL WENT THE EXTRA MILE TO HELP ME WITH MY REQUEST FROM 2022

CS

Candice Swanson

07/18/24

5 out of 5

Krystal-Billing

Krystal-Billing was so incredibly helpful and friendly. She made my experience calling easy and breezy.

CD

Carina Dillon

07/17/24

5 out of 5

Krystal-Billing

Krystal helped walk me through my concern with our last posting and agreed to credit back some of our fee so we can post again. She also suggested an idea for how to screen for local candidates only.

KH

Kristie Hannon

07/17/24

5 out of 5

Kris was great

Kris was great. She was patient and helped me post the ad as well as make some adjustmetns. I just posted so we'll see how things work out this time around.

RP

Roderick Piggee

07/16/24

5 out of 5

LETICIA B.

LETICIA B., WAS/IS AN EXCELLENT CUSTOMER SERVICE REP AND BECAUSE OF HER I'M HAPPY THAT I CAME TO ZIP RECRUITER. SHE'S AN AWESOME TECH AND I WOULD LIKE TO DEAL WITH HER PERSONALLY FOR ALL OF MY VIP RECRUITER NEEDS. SHE HAS AWESOME KNOWLEDGE AND DESERVES A RAISE!

UC

Utility Contractor - President

07/16/24

5 out of 5

Kris

Kris, very helpful with job posting

WS

William Southall

07/15/24

5 out of 5

I called in with a urgent billing…

I called in with a urgent billing matter. "Kris" answered the call and walked me through a satisfactory resolution. Kris listened in spite of my gripe and thoroughly walked me through the site to clear up the problem. Its a better day. I appreciate here calm, friendly and patient demeanor throughout the call. She is truly an asset to Zip Recruiter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].