9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 161-170 out of 10040
J
Jackie
08/04/24
Kris, was amazing!!
I called customer service on a Sunday morning and the agent Kris answered. She was very understanding, kind and patient and help process a refund for a job posting I didn't realize I was being charged for. She made it easy and stress free. Thank you so much for you help. I really appreciate it.
KS
Kaytee Smith
08/01/24
Kris is well informed
Kris is well informed. she knows the Zip Recruiter platform to guide anyone who is not comfortable with computers. We took care of my new job posting in less than 5 minutes. Hail Kris!
PJ
Peter J Salerno
07/29/24
Both Kris and Malcolm were extremely…
Both Kris and Malcolm were extremely helpful
DM
davon makou
07/29/24
goodgoodgoodgoodgood
Date of experience: July 29, 2024
RC
Reginald Clark
07/29/24
Kris was awesome sauce
Kris was awesome sauce
DB
Dayra Bodan, Psy.D
07/29/24
Kris was very helpful in posting a job!
Date of experience: July 29, 2024
TS
Temisha Simpkins
07/26/24
Krystal- billing was super friendly
Krystal (billing) was super friendly and helpful during my call today. I really appreciated her attention to detail and kindness. 5/5!
SR
Shannon Randall
07/25/24
Krystal was fantastic
Krystal was fantastic. She helped me with job editing & updated credit card. Super pleasant phone presence. Calm. She deserves a raise.
JG
JENNIFER GARCIA
07/23/24
Kristal-Billing
Kristal was a great help for my issues today. She took care of all the question I had on our account. Great person.
TB
Tim Banker
07/22/24
Cystal-Billing
Crystal made lemonaide out of rotten lemons. Her help through the situation I was in was professional and extremely helpful.
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