9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 141-150 out of 10040
JH
Jeffery Holliman
08/25/24
Kris was very helpful with her…
Kris was very helpful with her instructions on how to navigate the system.
JB
Johnny Bragg
08/25/24
Kris
Kris, was amazing helping me with a technical issue and personlized invite. I appreciate all your help.
JM
James Maltz
08/25/24
Kris was very helpful and rectified the…
Kris was very helpful and rectified the issues I was having with ease.
ZR
Zenina Rice
08/21/24
Terry Stritzinger was extremely…
Terry Stritzinger was extremely helpful, he was able to understand exactly what I was asking for and very quickly and professionally translated our needs more clearly than I could have, and so many relevant resumes poured in. I have used other platforms in the past zip recruiter has been the best experience.
PM
Premise Martin
08/20/24
Posting first job
Posting of job by Kris
BB
Bri Brown
08/20/24
Kris was awesome
Kris was awesome! She helped me with understanding the pricing and process as an employer to post a job. She even stayed on the line while I completed the screening questions to be sure it was done correctly. This is great customer service!
KW
Karen Widaman
08/20/24
Kris was really helpful in assisting me with how the make edits to my job profile. I appreciated her professionalism and knowledge.
Kris was really helpful in assisting
RK
Robert Krezman
08/19/24
Kris did a great job helping me close…
Kris did a great job helping me close my job.
BJ
Brittny Johnson
08/16/24
Maribelle was excellent with assisting…
Maribelle was excellent with assisting me.
ER
ERNEST REYES Sr
08/15/24
Kris helped me to know if I need the…
Kris helped me to know if I need the service in the future I can sign in and continue. The service was great and helped our company find some good candidates. Will use in the future.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].