9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
Find your dream job with ZipRecruiter.
Add to compare
ZipRecruiter offers custom pricing plan
ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
Filter results
Sort by :
Showing 111-120 out of 10040
B
Baltimore
09/22/24
Kris
Kris, was very helpful to edit my job description. Very patient and friendly. A real pleasure.
DN
Denise Nathan
09/20/24
Kristal-account update
Ms Kristal was very patience and knowledgeable in the account update process. I truly appreciated her professional skills.
JJ
John J Davey
09/19/24
Kris was helpful signing in.
Date of experience: September 19, 2024
TJ
Tage Johnson
09/17/24
Thank you Miguel
Miguel, Was very helpful and patient while deleting an old e-mail that was haunting my account. He also help me post a draft for a job listing. Well done!
CR
Cathy redding
09/17/24
Chris was super patient with me and…
Chris was super patient with me and able to change my email from my original email To a new one!!! So grateful!! Thank you!
TA
Thomas A Russell
09/17/24
It was good
It was good. Kris did well!
ST
Stephen T
09/16/24
Thank you Kris
Thank you Kris. I appreciate you helping me understand the survey questions and how they can impact the candidate quality I get.
JK
Julie Konop DDS
09/16/24
Kris was efficient and professional
Kris was efficient and professional. She was able to help me out with my billing concerns.
LM
Laura Mackenzie
09/15/24
Kris was great
Kris was great, excellent customer service experience with my billing questions!
I
iTheWayEducation
09/15/24
Large billing issue resolved in less than a minute
Had a large billing issue and deals with Kris. She was absolutely amazing. Answered all my questions quickly, everything was clear and the problem was resolved within a minute. 5+ stars
Free vendor scorecard
Evaluate ZipRecruiter objectively with the applicant tracking software scorecard
A weighted applicant tracking software vendor scorecard to score ZipRecruiter against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].