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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 1101-1110 out of 10040

AM

AnnMarie Mullins

01/31/23

5 out of 5

Lotty was very helpful

Lotty was very helpful. I had several questions and he was super patient and helped me through my issues.

AG

Amit G

01/31/23

5 out of 5

"Great job search tool!"

What do you like best about ZipRecruiter? 1-Click Apply is the best. Saves so much time. I also like the daily email with jobs that matches my profile directly sent to me. What do you dislike about ZipRecruiter? Sometimes some information is missing, such as whether a position is remote, onsite, or hybrid. What problems is ZipRecruiter solving and how is that benefiting you? Trying to apply to jobs faster without taking much time to use. This has been super beneficial and has made me more ...

Read more

EV

Elena V

01/31/23

5 out of 5

ZipRecruiter Customer Service

Lotty was great and was very helpful and informative while the internal team was figuring out the issue of canceling my free trial without my permission.

AD

Ashley Dutra Bonville

01/30/23

5 out of 5

Lotty was very personable and helpful

Lotty was very personable and helpful. I called in with a question about my credit card not working and he helped resolve the issue.

RT

Robert T

01/30/23

5 out of 5

"Zipped right through an application process. No hassle."

What do you like best about ZipRecruiter? Ease of selected wants and needs. ZipReruiter found precisely what I was looking for and allowed me to choose specific jobs to my liking. What do you dislike about ZipRecruiter? Nothing to dislike at this point. It is too early to say. This was my first time using the program/web service. What problems is ZipRecruiter solving and how is that benefiting you? The process is streamlined to find what an individual is looking for. Not sure if the benefit ...

Read more

B

Brenda

01/30/23

5 out of 5

"AMAZING job search site! The only one I enjoy and the only one I use! Easy and brilliant set up!"

What do you like best about ZipRecruiter? How easy and quick it is! You can apply to many jobs with one click after you set up your profile! Very efficient! What do you dislike about ZipRecruiter? There is nothing I don't like! It's amazing! What problems is ZipRecruiter solving and how is that benefiting you? Many people hate taking hours to find for employees or jobs, and they have organized this perfectly! I can apply to so many amazing jobs within 15 minutes! As an employer, it's ...

Read more

T

Tim

01/29/23

5 out of 5

Miguel was great

Miguel was great! Helped with an invoice, he was very knowledegable and helped me right away.

PR

Pamela Rogers

01/29/23

5 out of 5

good customer service

i spoke to Miguel to assister me in canceling my trial membership. i advised Miguel that i didn't have enough qualified candidates, however i will probably tweak my job description and open up the profile again. Miguel was polite, professional and curious. thank you

CF

Christine Feaster

01/29/23

5 out of 5

Miguel in customer service rocks!

Miguel in customer service was polite, professional and very helpful today in verifying my account information, and instructing me on how to "share" our job postings to Linked In, Facebook, Instagram, etc.

AR

Adriana Rodriguez

01/29/23

5 out of 5

Efficient and clear instructions to resolution

We needed to have our account updated and Miguel offered very clear and precise instructions on how to get the account updated.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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