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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 1091-1100 out of 10040

AH

Adrienne Hileman

02/03/23

5 out of 5

She knew exactly what I needed to…

She knew exactly what I needed to change and waited patiently while I made sure I did it correctly! Plus, it's a Saturday evening. I mean c'mon man, who is there working on a Saturday evening!

CT

Coral Tree Care

02/03/23

5 out of 5

She helped me with my problem

She helped me with my problem! Very pleasant and understandable.

SH

Stephanie H

02/03/23

5 out of 5

"Easy to use site, very helpful information."

What do you like best about ZipRecruiter? I like how easy it was to upload and change my information, and targeted searches based on title and salary. What do you dislike about ZipRecruiter? I have yet to find something I dislike about ZipRecruiter just yet. What problems is ZipRecruiter solving and how is that benefiting you? Just joined and new to using so I'm not 100% sure

DL

David Louis R

02/03/23

5 out of 5

"Professional Search Recruiter for Finance & Accounting"

What do you like best about ZipRecruiter? lean and easy to use. intuitive. the database prompts missing information to complete the profile which is excellent What do you dislike about ZipRecruiter? I have not identified a downside other than the name ZipRecruiter. What problems is ZipRecruiter solving and how is that benefiting you? Can find jobs indeed does not catch with industry-specific and cuts out staffing agency cattle call posts.

A

anetta

02/02/23

5 out of 5

Lotcy was very helpful today!

Date of experience: February 03, 2023

LS

Linda Spulak

02/02/23

5 out of 5

Miguel is a great asset to ZipRecruiter

Miguel was such a great help and very patient. I was having issues locating information and filtering out previous applicant. He guided me through the process very quickly and successfuly.

RV

Rob Vaughan

02/02/23

5 out of 5

Crystal was exteremely helpful

Crystal was exteremely helpful, patient, and overall great customerservice regarding how to seperate employer account from personal / candidate profile.

DM

Diane Marzigliano

02/01/23

5 out of 5

Theresa was WONDERFUL

Theresa was WONDERFUL! She was very helpful! Took the time to answer all my questions and made sure to let me know she was working if a minute went by. She's a great representation for your company!

PT

Pete Tomasko

01/31/23

5 out of 5

I was working with Miguel

I was working with Miguel. I was unable to log into my employer's account. Miguel stayed with me through the process while troubleshooting, eventually finding the cause. I appreciate the excellent support.

S

SS

01/31/23

5 out of 5

Krystal was great

Krystal was great! She was professional, patient, and provided excellent service. She helped me so much by giving me an overview of the platform, and even help me find that one candidate that I thought "got away". I hope all your representatives are as kind as this one!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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