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Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 101-110 out of 10040

JP

John Paolo Beltran

09/30/24

5 out of 5

Kris

Thank you so much Kris for assisting me with the refund I needed. Fast Service and Reliable

MS

Mark Silver

09/29/24

5 out of 5

Chris helped me with resume database…

Chris helped me with resume database questions

FS

farid sehati

09/29/24

5 out of 5

kris is a total asset for zipcruiter

kris is a total asset for zipcruiter helped me with new posting

SM

Steven Medetsky

09/25/24

5 out of 5

Miguel was very helpful in editing a job posting

Miguel was very helpful in editing a job posting.

SM

SALMAN MASOOD

09/25/24

5 out of 5

I had a fantastic experience switching…

I had a fantastic experience switching from regular to premium. Mr. Migule Charlie assisted me so kindly and quickly in changing my plan and achieving my day goal! Hats off!

EH

Elizabeth Hebner

09/24/24

5 out of 5

Very helpful

Cris was very helpful in handling my billing request! I appreciate her kindness and willingness to assist.

MN

Mark Nardelli

09/24/24

5 out of 5

Kris helped me get logged in and close…

Kris helped me get logged in and close a job. She was very efficient and friendly.

LV

Lisa Villanueva

09/23/24

5 out of 5

Kris was exceptional in helping me…

Kris was exceptional in helping me discover additional tasks in the portal to receive better-qualified candidates for my agency's current job posting. Thanks, Kris!

AK

Andrea Klingener

09/23/24

5 out of 5

added a user

added a user, Great experience super helpful Kris was amazing!!

MK

Michael Khan

09/22/24

5 out of 5

KRIS IS BEEN VERY HELPFUL IN POSTING…

KRIS IS BEEN VERY HELPFUL IN POSTING THE JOB

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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