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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 1061-1070 out of 10040

BM

Bill Moreland

02/16/23

5 out of 5

Miguel was incredible

Miguel was incredible, helped me out with tons of billing and invoice questions!

CA

Connie Alba

02/15/23

5 out of 5

Krystal helped me with the login…

Krystal helped me with the login question and changing my email address she was very helpful and nice!! Thank you.

CV

Courtney V

02/15/23

5 out of 5

"Zip recruiter helped me get my dream job"

What do you like best about ZipRecruiter? It makes applying for multiple jobs super easy and also allows you more opportunity to find jobs you wouldn't usually think of and you end up with new experience. What do you dislike about ZipRecruiter? There aren't many things I would have to say that are negative about zip recruiter other than sometimes they give you jobs that are repeated or not in your category of experience. Also the scammers are starting to get really bad. What problems is ...

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PH

Paul Hammond

02/14/23

5 out of 5

Crystal was very helpful

Crystal was very helpful. She was very professional and guided me to on how to look up qualified candidates for my job posting.

JF

John Froehlich

02/14/23

5 out of 5

Crystal who was the customer service…

Crystal who was the customer service was amazing! Very clear and willing to help with my billing situation. Honestly one of the top customer service experience that I have ever encountered and speaks volumes to the brand overall! Thank you again Crystal!

AL

Anne Lamb

02/14/23

5 out of 5

Crystal K

Crystal K. is very pleasant and helpful. She gave me a good information and how the process works. I appreciate her patience.

JA

Jasmine Aum

02/14/23

5 out of 5

Crystal was truly was perfect with…

Crystal was truly was perfect with refunding my accidental purchase!!!!

AU

Anonymous User

02/13/23

5 out of 5

"Best app for sourcing"

What do you like best about ZipRecruiter? I always use ZipRecruiter and it is very helpful in recruitment to get the best talent, very easy to use and we post our jobs on this portal and also we source candidates on ZipRecruiter so all I can say is that its a very good tool to get the best talent What do you dislike about ZipRecruiter? I think there should be a feature in this to get in touch with the hiring manager this feature should be added and that's is I don't think there is any ...

Read more

NG

Naveed Gull

02/13/23

5 out of 5

Lotty was very helpful

Date of experience: February 14, 2023

LM

Lisa Malone

02/13/23

5 out of 5

Miguel helped me clear an email block…

Miguel helped me clear an email block and how to share job postings. I very much appreciated his patients with my questions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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