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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 991-1000 out of 10040

LC

Lauren Crosby

03/26/23

5 out of 5

Christal

Christal Helped me navigate through the website to help improve my search for an employee

AU

Anonymous User

03/26/23

5 out of 5

"Best job locating app"

What do you like best about ZipRecruiter? I like that they send me different job notifications every day forget paying jobs. What do you dislike about ZipRecruiter? I have not found anything that I don't like about ZipRecruiter What problems is ZipRecruiter solving and how is that benefiting you? When I want to look for a different job it's easy

CP

Cristian Pacheco

03/26/23

5 out of 5

I spoke with Kaitlyn

I spoke with Kaitlyn, she assisted me me with adding some users to my account! Very Helpful!

MM

Michael M

03/25/23

5 out of 5

"Zippety Do Dah"

What do you like best about ZipRecruiter? The professional ease of searching for openings as well as finding exceptional applicants. It is a quality search engine that I trust. I've used competitors but found their quality to be lacking in the candidates or the job postings. What do you dislike about ZipRecruiter? The least helpful thing would not be Zip Recruiter per se, but rather some of the employer's follow-up to their postings. I'd like to see more status communication. What problems ...

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AG

Ali G

03/25/23

5 out of 5

"Menus are tight, coding isnt bogged down with bugs, its been optimized."

What do you like best about ZipRecruiter? Menus are tight, coding isn't bogged down with bugs, and you can tell it's been optimized and probably heavily beta tested. Navigate through the menus to see for yourself. Respond to a email from ZipR, the whole process from searching to a quick apply is a click, click and done..(as long as your information is stored)... I started my career in the DOS era, OS2, etc. So I appreciate its coding, and I am not a friend or relative of its creators. I am ...

Read more

NH

Nikki Hodge

03/23/23

5 out of 5

Crystal was absolutely amazing

Crystal was absolutely amazing! ABSOLUTELY. We called with a billing issue that had been going on (we didn't notice it, it was our fault) for almost a year. Crystal listened to the issue, investigated the issue, and stayed on the phone with me until the issue was resolved. There was no blame shaming, no argument, ACTUAL CUSTOMER SERVICE. Crystal for president 2024!

AB

Amir B

03/23/23

5 out of 5

"Amir Zip"

What do you like best about ZipRecruiter? A lot of job opportunities, and easy to apply What do you dislike about ZipRecruiter? It is much better if they follow up with job seeker What problems is ZipRecruiter solving and how is that benefiting you? Finding the match jobs and make my research very easy and job details and information are amazing

SB

Shawna B

03/22/23

5 out of 5

"Customer Service Leader, Military Veteran and College Graduate, with over 20 years’ experience"

What do you like best about ZipRecruiter? I feel like someone is helping me with my job search and I'm not alone. What do you dislike about ZipRecruiter? I haven't found any yet, I need more time to use it. What problems is ZipRecruiter solving and how is that benefiting you? Helping me to figure out which jobs I'm qualified for saving me time and allowing me to apply for more jobs in a shorter period of time.

TM

Tabatha M

03/21/23

5 out of 5

"ZipRecruiter Aggregates Job Listings the BEST"

What do you like best about ZipRecruiter? Ziprecruiter is a dependable job aggregator that drastically reduces the amount of time it takes to find and apply for multiple job opportunities. Thank you for being the best in your class earlier in my career! Couldn't have done it without you, nothing came close. What do you dislike about ZipRecruiter? Every once in a while I can see my profile/resume preview in printable format. I don't see an obvious way to preview or edit this unless I upload ...

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JC

Jewels Castrillon

03/21/23

5 out of 5

Miguel was very helpful with changing…

Miguel was very helpful with changing the email on our account.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].