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Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 91-100 out of 10040

CW

Christopher Walters

10/06/24

5 out of 5

It was great

It was great. Helped navigating page. Kris B

LG

Luis Galvez

10/06/24

5 out of 5

Great service

Great service. She helped me pay my invoice. Kris was great help.

NB

Nancy Berger

10/03/24

5 out of 5

Kris B - very helpful

Kris B - was great to work with. She had a lot of information, cared about my questions, researched if there was anything she was unsure of, and was very pleasant. She diplomatically corrected previous information that I had received from another ZipRecruiter employee.

TM

Tina Martinelli

10/03/24

5 out of 5

Kris was very helpful resolving my…

Kris was very helpful resolving my billing concern Thankyou very much.

G

Gigi

10/03/24

5 out of 5

kind

kind, know her stuff

FC

Franz Cobos

10/03/24

5 out of 5

Great assistance with job listing

Great assistance with job listing. Kris was wonderful!!!

MA

Mark Aldaba

10/02/24

5 out of 5

Kris was very helpful and easy going on…

Kris was very helpful and easy going on the questions we had.

LT

Laseno Thomas

10/01/24

5 out of 5

Kris was very accurate and patient in…

Kris was very accurate and patient in guiding me through the bill payment process.

G

Garry

10/01/24

5 out of 5

Kris was amazing and walked me through…

Kris was amazing and walked me through updating our card and making an online payment. She knew exactly what needed to happen.

SB

Stephanie Bettis

09/30/24

5 out of 5

Kris was so helpful!

Kris was so helpful, thorough, knowledgable and kind while helping me list my new Job listing! Thank you for guiding me smoothly!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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