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9.5

SpotScore

Zenefits - Payroll Software

Zenefits Reviews in September 2026: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.5

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Zenefits Reviews & Ratings

4.5

Very Good

Based on 520 ratings & 545 reviews

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Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terrible

(17)

Spotsaas Editor’s POV

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Handles onboarding, offboarding, payroll, and benefits administration in one workflow, reducing paperwork.

  • Desktop and mobile interfaces are accessible with minimal training.

  • Connects with productivity tools, scheduling systems, and ATS platforms for cross-platform workflows.

  • Stores employee data, benefits, time-off balances, and HR records in a single location.

  • Customer support response times are slow, with limited availability during urgent situations.

  • Some features have no customization options, restricting configuration for specific business needs.

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Showing 61-70 out of 545

KR

Keaton Ranger

10/21/21

5 out of 5

So far I have enjoyed Zenefits it's a…

So far I have enjoyed Zenefits it's a lot easier to navigate then the company I used previously at my last job. Very user friendly.

KR

Keaton Ranger

10/21/21

5 out of 5

So far I have enjoyed Zenefits it's a…

So far I have enjoyed Zenefits it's a lot easier to navigate then the company I used previously at my last job. Very user friendly.

TC

Tracy Clemmons

10/21/21

5 out of 5

Zenefits Is Amazing!

Such a great platform to conduct business! Very user friendly and effective! Zenefits is lighting in a bottle.

KR

Kristi R

10/21/21

5 out of 5

"Best HR Platform on the market!"

What do you like best about Zenefits? I like that the features that I use on a daily basis are available in one app. The Zenefits app is all-encompassing and doesn't require you to jump from screen to screen in order to accomplish a simple goal such as checking your PTO, time worked, or insurance benefits. What do you dislike about Zenefits? The only thing that I don't like about Zenefits is that you aren't able to directly download your personal insurance card from the website. It does, ...

Read more

KR

Kristi Rau

10/20/21

5 out of 5

User-friendly HR Platform for all!

Zenefits is the best HR platform that I have ever used. It is an all encompassing HR platform that provides multiple functions and capabilities in one easy-to-use app. It is extremely user-friendly and provides a one-stop location to get information on time off, time worked and insurance benefits. I would highly recommend Zenefits to any company looking for a simple solution that will benefit the whole organization.

AU

Anonymous User

10/20/21

5 out of 5

"Zenefits make HR and Payroll management for a small company so easy!"

What do you like best about Zenefits? The onboarding process for new hires is so simple and frees up a lot of time. Having all the employees important documents and information in one place also keeps auditing and reporting easy. What do you dislike about Zenefits? The customer service system. I like to talk to a rep rather than submit online inquieries. What problems is Zenefits solving and how is that benefiting you? Being able to onboard and run payroll without having to hire another set ...

Read more

AU

Anonymous User

10/20/21

5 out of 5

"Easy to Use and Multifaceted"

What do you like best about Zenefits? Zenefits is an innovative tool for all of your HR needs. it is incredibly easy to use and intuitive, and everything you need as an employer or an employee is right at your fingertips. Updating your personal information is also extremely easy, and working for a mid-sized company, I have referred to the Organization Chart many times. Great software. What do you dislike about Zenefits? Very long time when calling their help desk phone number What problems ...

Read more

KR

Kristi Rau

10/20/21

5 out of 5

User-friendly HR Platform for all!

Zenefits is the best HR platform that I have ever used. It is an all encompassing HR platform that provides multiple functions and capabilities in one easy-to-use app. It is extremely user-friendly and provides a one-stop location to get information on time off, time worked and insurance benefits. I would highly recommend Zenefits to any company looking for a simple solution that will benefit the whole organization.

AU

Anonymous User

10/20/21

5 out of 5

"Zenefits make HR and Payroll management for a small company so easy!"

What do you like best about Zenefits? The onboarding process for new hires is so simple and frees up a lot of time. Having all the employees important documents and information in one place also keeps auditing and reporting easy. What do you dislike about Zenefits? The customer service system. I like to talk to a rep rather than submit online inquieries. What problems is Zenefits solving and how is that benefiting you? Being able to onboard and run payroll without having to hire another set ...

Read more

AU

Anonymous User

10/20/21

5 out of 5

"Easy to Use and Multifaceted"

What do you like best about Zenefits? Zenefits is an innovative tool for all of your HR needs. it is incredibly easy to use and intuitive, and everything you need as an employer or an employee is right at your fingertips. Updating your personal information is also extremely easy, and working for a mid-sized company, I have referred to the Organization Chart many times. Great software. What do you dislike about Zenefits? Very long time when calling their help desk phone number What problems ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].