9.5
Spot Score
Zenefits Reviews in June 2026: User Ratings, Pros & Cons
Streamline payroll and stay compliant with ease.
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Zenefits offers custom pricing plan
Zenefits Reviews & Ratings
Spotsaas Editor’s POV
Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more
Zenefits pros and cons
Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.
Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.
Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.
Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.
Customer support response times are often slow, with limited availability or delays in urgent situations.
Some features lack customization options, which can restrict tailoring to specific business needs.
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Showing 531-540 out of 545
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Anonymous
12/03/15
Zenefits has simplified an otherwise daunting aspect of a job!
What do you like best? Zenefits makes all dry information easily digestible. It was especially great during open enrollment and having to select the best healthcare options. I like they dummied down the information that I would have had to otherwise Google. What do you dislike? I wish there wasn't such a low cap on how much we can contribute to our FSA account. Although, this may be out of their control. Recommendations to others considering the product Wish it would include ...
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Anonymous
11/30/15
Company growing too fast and making my life difficult
What do you like best? Clean interface, pushes benefits changes to providers, moving to "one record" for employee information. Friendly, responsive account reps and customer support. Like that they are continually adding features and services. What do you dislike? Benefits changes not always pushed through (found many terms we were still paying for after in-depth invoice review, promised open enrollment would go smoothly and have botched for two years now. Have to manually enter ...
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Anonymous
11/23/15
Excellent management & database tool for a growing startup
What do you like best? Zenefits has been an excellent platform for our growing company. We've added 30+ employees in the last 12 months and had not had a chance to invest extensively in our HR platforms (e.g., still tracking using Excel spreadsheets, etc.. We started searching for a platform, mainly to find a database solution that would allow us to store employee information, process onboarding faster, etc. We were referred to Zenefits through a colleague from San Francisco managing a ...
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Anonymous
10/22/15
Organization at your fingertips
What do you like best? Zenefits has proved to be simple and user friendly. The on-boarding process is amazing. We were doing all on-boarding manually and it was a difficult process. Zenefits has allowed us to be organized and better time keepers. I highly recommend this system to any small business! Working for a small business means you wear many hats and this system has made a huge difference. What do you dislike? The only issue we had was with a few of our documents uploading. ...
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Anonymous
10/21/15
Small Business Help
What do you like best? The conversion team was excellent during all of my conversion processes. I was very pleased with the whole process and would recommend this product to any small business wanting to centralize and organize their HR department. What do you dislike? There was really nothing that they could have improved - the one small glitch was a simple miscommunication and was fixed quickly. Recommendations to others considering the product Excellent conversion team and ...
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Anonymous
10/20/15
Incredible product, works exactly as it is supposed to
What do you like best? Customer service, PTO, employee management What do you dislike? No aspect really, however would be great to have additional features for stock options What business problems are you solving with the product? What benefits have you realized? Benefits, employee management, HRIS
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Anonymous
10/14/15
Zenefits is the way to go!
What do you like best? We went through five different benefits providers and Zenefits is hands down the best. They take a minimalist approach to a ridiculous industry and they definitely the best at it. What do you dislike? The only issue we had was switching payroll providers from ADP run because they would not work with Zenefits, but that turned into a blessing in disguise as we now use Zenpayroll and they are great as well. Recommendations to others considering the product What ...
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Anonymous
10/14/15
Zenefits Has a Great Product with Exceptional Customer Support!
What do you like best? Our company wanted to move to a system that was automated, integrated and efficient so we moved on to Zenefits. Zenefits customer service has been absolutely fantastic during the implementation process. Our company just moved out of implementation and our account manager is new, but is one of my favorite parts of Zenefits! We also love the brokerage piece of Zenefits. We were using BambooHR for our HRIS and loved it however it was missing the benefits piece. What ...
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Anonymous
10/08/15
Decent but basic
What do you like best? Very clean user face. Easy to use and all information is easily found. What do you dislike? Not very detailed and very little functionality. The individual plans for medical don't show location, so offices tend to have a hard time finding the medical/dental/vision plans in their systems. Also, there is very little customer support offering What business problems are you solving with the product? What benefits have you realized? benefits
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Anonymous
09/18/15
Zenefits sync to Gusto
What do you like best? Zenefits adds incremental value compared to the old mom & pop process of finding benefits. As Zenefits adds new features, the benefits matrix will be very disruptive. The API sync to Gusto is a quantum leap. As employees add or drop dependents, you no longer need to manually calculate the deduction change and you do not manually input the change in payroll. Computers do it all for you and I have not had one error. What do you dislike? hurry up and finish the ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].