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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits offers custom pricing plan

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 221-230 out of 545

UI

User in Computer & Network Security

06/18/20

3.5 out of 5

Zenefits for Start Up

What do you like best? Ease of use, web based platform and simple user experience What do you dislike? Integration with other software is a bit lacking What problems are you solving with the product? What benefits have you realized? Enrollment digitally for a fully remote team

UI

User in Wholesale

06/12/20

4 out of 5

Reliable HR services

What do you like best? The best part about the zenfits is we can track the our benefits and payroll information and Paid time information without any hassle. You know more about how the company policy. What do you dislike? Limited services and Navigation confusion to find where and what. Sometimes it's hard find the information making it issue in the navigation Recommendations to others considering the product: My advice is they can work on the UI more to get the feel of ...

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HT

Hannah Tseng

06/01/20

5 out of 5

Zenefits for the Win

We switched over to Zenefits in early 2019 after using another HRIS and Payroll platform for a few years. To say that this was a huge leap for us is an understatement- Zenefits has helped us streamline all our processes from on-boarding to benefits, to PTO etc. Previously we were spending so much time trying to pay everyone on time and calculating everything- our employees weren't able to accrue PTO as well as request time-off with our old system so again, this is a huge upgrade. Our ...

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MT

Monique T

06/01/20

5 out of 5

Zen in Zenefits

What do you like best? I love how user-friendly Zenefits is. I can find everything I want and need with one simple click. I do not have to "search" for what I need. I like seeing my teammates, and the google calendar for PTO is an awesome feature. What do you dislike? I like everything about Zenefits. I even like the back end support and fast response time. Recommendations to others considering the product: Zenefits puts the Zen in HR support. I love the back end support, ...

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ZM

Ziyad Maali

05/29/20

5 out of 5

Very intuitive system

Very intuitive system, makes it easy to use for our busy practice!

CM

Chris M

05/29/20

5 out of 5

Easy and affordable

What do you like best? The program works great with all aspects of HR. Payroll, benefits and 401k. What do you dislike? would like more options for pdf style reports Recommendations to others considering the product: Very easy to use platform What problems are you solving with the product? What benefits have you realized? Able to keep track of payroll and benefits efficiently

CM

Chris Marini

05/29/20

5 out of 5

Fantastic platform for new and seasoned users

Have been using Zenefits for over 3 years now. Started with them when they were new to our market. Software has continued to grow and innovate. I like the time and attendance integration. All my employees have absolutely no issues when using their mobile apps.

BP

BZ P

05/29/20

5 out of 5

Zenefits is Easy Peasy

What do you like best? I really like the ease of use...hiring, onboarding, benefits management, pto, payroll...even terminations. Great for a distributed workforce. Mobile app is killer. What do you dislike? Would be great to have more integration for international employees and contractors. What problems are you solving with the product? What benefits have you realized? We are in 20 states and 40 locations and it is challenging to onboard and manage them.

JT

Jared Townsend

05/29/20

5 out of 5

Zenefits top features are its beautiful…

Zenefits top features are its beautiful user interface, simple new hire onboarding, and customization capabilities. We used 2 other systems over 3 years and are happy to have finally found Zenefits.

JT

Jared T

05/29/20

4.5 out of 5

Finally a software that is easy to use

What do you like best? Zenefits provides a great new employee onboarding experience, a beautiful user interface, and easy to use payroll. We have added additional services over time (benefits administration) and that process is fairly easy. The cost is in line with other providers who offer inferior products. The reporting features are comprehensive and allow you to gather great insight into your company. Zenefits also takes care of tax filing which is a huge burden off our shoulders. ...

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