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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 161-170 out of 545

JL

Jessica LaRue-Briscoe

09/26/21

5 out of 5

Recommend for small orgs

My small nonprofit org uses Zenefits and we've had great results. We've been able to automate our onboarding, benefits administration, 401k administration, and time off tracking. It's saved us a ton of time and effort.

SC

Summit Crossing

09/26/21

5 out of 5

Great HR management and payroll…

Great HR management and payroll website/company. Easy to use their timesheets for part time employees and the app for clocking in and out. Happy with the product.

CS

Christian Slack

09/26/21

5 out of 5

Big Fans of Zenefits

We have been a Zenefits customer for over 7 years now. When we started using Zenefits in 2014, we leveraged Zenefits as our primary HRIS system to send offer letters, onboard new employees, track time off, select benefits, and integrate with our payroll provider, QuickBooks Online Payroll. As Zenefits launched its Zenefits Payroll product, we transitioned from QuickBooks Online Payroll to Zenefits at the beginning of 2020 to provide our employees with one powerful app to view their ...

Read more

MC

Marissa Calko

09/26/21

5 out of 5

Zenefits is a 5 star

Our company has used Zenefits for the past 3 years. It's great to have the payroll, onboarding and health benefit management all in one place. They have excellent help walk-through articles available.

M

Monique

09/26/21

5 out of 5

Zenefits is user-friendly and easy to…

Zenefits is user-friendly and easy to navigate! I enjoy the simple features it offers.

HH

Heather Howell

09/26/21

5 out of 5

Zenefits is our HR Department

We use Zenefits for all of our HR records. It helps us streamline and reduce paperwork, while making things accessible across all our stores. We have over fifty employees and eleven stores and Zenefits keeps us organized

BC

Ben C

09/26/21

5 out of 5

Zenefits does a lot for less

Zenefits has been crucial as we've scaled our organization from around 12 employees to nearly 50. The platform is easy to use both as an administrator and employee, and the tech support is excellent. It's a great HRIS, and it's even better when you consider the cost.

MC

Mary Catherine Conger

09/26/21

5 out of 5

Really grateful how user friendly it is…

I took this over from someone in our company, and I had no idea what I was doing. Over the few years I have gotten so much help and assistance. Reports I have needed for other things were so easy to generate. It has been it easy for someone will little to no experience be able to do what is needed to keep things going in our company!

D

Darla

08/20/21

5 out of 5

Perfect solution for organizing my team

PROS: With Zenefits I can easily manage information about my employess, adjust salaries, approve time off and other things. I like that it’s streamline solution that in the past was little cumbersome but now it’s well improved. It is simple and intuitive solution and I didn’t have trouble in figuring things out. CONS: Some of my team members complain that they cannot easily find information easily but this is more user error instead of issue with Zenefits. I perform simple trainng to my ...

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J

Judith

08/05/21

5 out of 5

Transparency and organizing abilities

PROS: With Zenefits we can make our on-boarding process easy for us and new employees. I like that everything is streamlined and in one place. I’m really happy that there is platform that provides this kind of support. We can easily pick up new plan and get everyone signed up. CONS: We have to send docs to payroll provides because we cannot run the payroll through the system.