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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in July 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.5

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.5

Very Good

Based on 643 ratings & 4723 reviews

Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 4691-4700 out of 4723

PD

Patrick Davis

04/27/20

5 out of 5

Great customer service along with great…

Great customer service along with great response time to help me solve my problem right away.

MM

Mritunjay Mohitesh

04/19/20

5 out of 5

Great Customer support and fast…

Great Customer support and fast reliable shipping

MA

Mohamed Ait ikhalf

04/17/20

2 out of 5

Disappointed

Great customer support but the prices are way to high (products are cheap but shipping fees won't let you make any profits (and of course plus the $49 a month), processing time take more than 5 days, requesting a product to be added take so long as well, it's been 2 days since I requested a product to be added but I can't see it on the platform yet (they'll tell you that they're developing a new feature or something like that, which it doesn't make any sense to me, I paid $49 because I ...

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KC

Kenn Chiong

04/17/20

5 out of 5

They are awesome

They are awesome! Excellent customer service!

RG

Rufus Garland Jr

04/16/20

4 out of 5

Support is wildly helpful.

Support is wildly helpful. Probably best support team I have seen in awhile. I'll change my 4 star to a 5 star when their sourcing for the " Product request" feature is no longer backlogged.

RG

Rufus Garland Jr

04/16/20

4 out of 5

Support is wildly helpful.

Support is wildly helpful. Probably best support team I have seen in awhile. I'll change my 4 star to a 5 star when their sourcing for the " Product request" feature is no longer backlogged.

AP

Aram Pogosyan

04/15/20

5 out of 5

Amazing

All I can say, these guys are great at customer service.. This is the best app I’ve ever used for my stores so far. Just A-M-A-Z-I-N-G

D

Daisy

04/12/20

1 out of 5

They have no control on product

They have no control on product. Doesn't check with their supplier. There is no business here. Total trash.... good thing I order sample to make sure.

ZH

Zimri Hernandez

04/09/20

5 out of 5

Excellent service and super fast…

Excellent service and super fast response.

JM

Jacob McKee

04/09/20

5 out of 5

I just had a live chat with Jessa who…

I just had a live chat with Jessa who helped me out with all of my questions. She was very quick to respond, was fully engaged in providing me with superior level customer support, and knew exactly what information I was looking for.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].