8.9
SpotScore
Zendrop Reviews in July 2026: User Ratings, Pros & Cons
Drop ship with ease and sell with passion.
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Starts from $49 / Month, also offers free forever plan
Zendrop Reviews & Ratings
Spotsaas Editor’s POV
Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more
Zendrop pros and cons
Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.
User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.
Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.
Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.
Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.
Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.
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Showing 4651-4660 out of 4723
VS
Ventsislav Stefanov
06/17/20
Fantastic company
Fantastic company! So far my experience is nothing short of excellent. They are very honest, helpful, and address all of your concerns. In these challenging times, no company can really offer guarantees and rightfully so, but Zendrop is doing a great job informing their clients of the current situation and continues to improve their service! I definitely recommend them.
R
Robert
06/16/20
Customer Service
Excellent customer service. Very fast response.
U
User11
06/11/20
i want to like them... but their shipping time is so slow..
as of june 12th my orders from may 1st still haven't been delivered yet.. it's taking more than 6 weeks to deliver packages to the US when using zendrop. i like their platform and support responds promptly, but the shipping speeds are so bad. there's probably nothing they can do about it because i keep contacting them and they give me the run around. they just ask for my order numbers each time and say they will contact the supplier, then nothing happens it's really bad. nothing gets ...
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A
Anne
06/10/20
Great customer service.
Great customer service. I had a problem with the login to the platform and with connecting my Shopify store, which I did earlier. Zendrop's support team was very helpful and responded in a timely manner. They discovered the issue and I came to realize that it actually was me mixing up login data like the email address I used. They were able to point me in the right direction and we solved the problem. Thank you.
J
Jan
06/08/20
Immediate Response on Chat♥️
Ecommerce today is exploding and I read complaints of no response from support. Support from Zendrop was there for me today to help with my very first order which had problems. Jessa stayed with me until everything was all tied up. I can now breathe out. Thank you Zendrop support and Jessa.
KD
Kamil Dalib
06/08/20
Great platform for ecom
Some bugs here and there but support team is extremely helpful and improve user experience daily! So far I can recommend this.
TG
Tommy Green
06/07/20
Great experience
Date of experience: June 08, 2020
E
Elizabeth
06/04/20
Great customer services
Great customer services, if a customer wants a refund, Zendrop has your back and refunds you immediately upon request if you already paid for your customer's order. Their support team really cares about making sure your back-end for fulfillment is up to par so that your business continues to run consistently. Been using Zendrop since October 2019, Would Recommend.
J
Jessica
06/04/20
zendrop Staff is the top
zendrop Staff is the top! they are patient and gentle. They help me with everything!
AE
Arthur Eriksson
06/04/20
Top Class!
Awesome company making it so much easier for me to run my business! The support is absolutely top class! Fast response, super nice employees and most of all they solve my problems really quickly! Can’t see myself dropshipp without them!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].