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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in September 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.78

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.78

Excellent

Based on 4659 ratings & 4723 reviews

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Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terrible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 371-380 out of 4723

JH

Jamir Hernandez

11/02/23

5 out of 5

Awesome Customer Service!

Ecom made easy with this app for sure! Customer service is great and giving me support when needed. Would recommend to anyone starting out with the Ecom industry!

A

Antonio “Tonie” Mansueto

11/01/23

5 out of 5

The best dropshipping app I…

The best dropshipping app I encountered. The support team is very knowledgeable and friendly. Lucky me, they gave me 64% discount on membership. Thanks to Joanna and Molly for doing an awesome job.

T

Tim

11/01/23

5 out of 5

very good customer support

very good customer support! Good prices!

D

Dan

10/31/23

5 out of 5

Majestic Service

Molly was able to help me on the best time possible, she really made my day, lovely experience!

GD

Gregory Dawkins

10/31/23

5 out of 5

The Customer Service is second to none…

The Customer Service is second to none in the business. They help you find the best solution for any issue you may have. A complete novice, like me, would be lost without the kind and caring demeanor of the staff at Zendrop and their help in finding solutions to my problems. Zendrop is the only place you need to use for your Dropshipping or POD needs.

SP

ScrubMate Pro

10/31/23

5 out of 5

Great app, even better customer support!

This app is extremely useful and very legitimate. After I finished my free trial, I downgraded to the free version but was accidentally charged for the plus program. Within less than 5 minutes customer support had helped me with my refund, no questions asked. I'll definitely continue to use zendrop!

SA

STEVEN AULSIA PINER

10/31/23

5 out of 5

Where was this company, 10-20 years ago

These guys definitely have the Drop Shipping game on lock.. six stars

D&

Detailed.Painting & Decorating

10/31/23

1 out of 5

Return policy really bad zendrop don't…

Return policy really bad zendrop don't deal with returns and not very happy with the products

MA

Mohammad Alotaibi

10/30/23

1 out of 5

my order get lost though it is written…

my order get lost though it is written with detailed address information customer support give me a number in india to call to track my order!! this inseane

K

Katrina

10/30/23

1 out of 5

OVERCHARGED TWICE

Billing department needs to address some serious issues. I've been charged THREE TIMES in one month for a subscription. Extremely poor customer service and a huge waste of money waiting on $80 refunds for over a week TWICE IN ONE MONTH because of a poorly run app.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].