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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in September 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.78

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.78

Excellent

Based on 4659 ratings & 4723 reviews

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Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terrible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 331-340 out of 4723

LR

larone russell

11/16/23

5 out of 5

Great experience

Date of experience: November 17, 2023

S

Stephan

11/13/23

5 out of 5

Customer service is out of this world

Date of experience: November 14, 2023

MJ

Mishka Jewel LLC

11/12/23

1 out of 5

wish i could give 0 star

they blocked me from live chat after reaching out for delay orders , placed order on 4th Nov and the shipping statues hasnt change not even a simge each day, everyday checking all i been seeing is the package is waiting for USPS for pickup the package , its either USPS located in mars or those are liars , as always tings and times will tell louder , am giving them couple more days before i call the LAW Enforcement to start an investigation for our missing orders and misrepresenting our ...

Read more

M

Marcus

11/12/23

5 out of 5

good support team

Date of experience: November 13, 2023

AF

Anna Fedorova

11/12/23

5 out of 5

Molly

Molly, Zendrop's Customer Support Agent has been incredibly helpful in answering any question we had for her since day one. She's quick and responsive, and had our team thrilled about working with Zendrop as our supplier (and specifically her, of course). The platform uses AI bot to start support conversations, but since it didn't have capacity to answer my questions, it *immediately* connected me with Molly. She rocked the rest of our requests — helpful beyond most support people I've ever ...

Read more

RG

Roger Guerrero

11/12/23

5 out of 5

I am a person that just opened a…

I am a person that just opened a shopify store. I was recommended to connect to zendrop. And I got to say that the customer service team has been helping me a lot. There very fast in responding. There always ready to respond any sort of question. They really show interest in helping. Shout out to : kelley Cyril Jemima There awesome!!!

VR

Viktor Redéen

11/12/23

5 out of 5

Great support!

Fantastic service and great experience from the support! Highly recommend!

AS

Awakened Serenity

11/11/23

1 out of 5

They dont have support and none of…

They dont have support and none of their social links work.

RP

Rafael Pereira

11/11/23

5 out of 5

i like goood

Date of experience: November 12, 2023

N

Noel

11/11/23

1 out of 5

worst

To change my e-mail address I have to review without getting to know how the app works . What a piece of s**t.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].