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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in September 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.78

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.78

Excellent

Based on 4659 ratings & 4723 reviews

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Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terrible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 301-310 out of 4723

A

Alex

12/07/23

5 out of 5

They helped me so fast and with an…

They helped me so fast and with an amazing explanation. Really nice service. Darlene was the person who helped me with all my doubts.

J

Julian

12/07/23

5 out of 5

Great service

Date of experience: December 08, 2023

G

Gabe

12/07/23

5 out of 5

Awesome so far!

Been using Zendrop for ~1 month now and it's been a positive experience. Haven't had many orders placed yet to comment on the quality of the suppliers they partner with, but so far it all seems good! Customer service has always been top notch though which is really important to me.

RK

Robert Knight

12/06/23

5 out of 5

I needed to reach out to Zendrop…

I needed to reach out to Zendrop support and Karrie Cello has been very supportive, professional and outright amazing and putting my mind at ease and she helped me transfer my Plus Plan account to the appropriate account. You scissors paper Rock Karrie

I

Isabela

12/05/23

5 out of 5

Amazing customer service

The customer service that this platform has is unmatched. Every time I needed to contact the support team, they always answered and solved my enquiry effectively. Darlene M. in particular assisted me and I can certainly she is a very valuable and amazing individual. Thank you!

FS

Fraz Shorts

12/04/23

5 out of 5

really fast response time by molly

i love how fast zendrops agents respond when you got a problem with your orders.

HA

Hassan Alnuaimi

12/03/23

5 out of 5

Perfect customer support

They answered all my questions, and gave me all the needed information and more.

M

mvl

12/03/23

5 out of 5

customer service available 24/7 and…

customer service available 24/7 and they help you immediately!

C

Carlos

12/03/23

5 out of 5

good service

Date of experience: December 04, 2023

T

Talullah

11/29/23

5 out of 5

Very fast and helpful!

Date of experience: November 30, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].