8.9
Spot Score
Drop ship with ease and sell with passion.
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Starts from $49/Month, also offers free forever plan
Zendrop stands out as a solid tool for dropshippers, particularly for beginners seeking simplicity and efficiency in managing their businesses. Its user-friendly platform makes it easy to navigate, while the extensive product catalog and fulfillment options provide flexibility in creating an attractive store inventory. The standout feature is undoubtedly ...Read more
Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.
User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.
Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.
Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.
Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.
Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.
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Showing 151-160 out of 4723
RK
Ravi Kumar
02/24/24
Worst Product Packaging which lead to Product being Damage
I'm a Plus Member in Zendrop. Most of my orders were getting damaged before delivery almost 8 out of every 10 order. And the main reason was because of size and nature of product and Zendrop Fulfilment Team didn't even using bubble wrap to protect it. But to avoid damage I asked customer service help and shared all the videos of the products damage and customer reaction with them and asked them if they can use Cardboard box or just bubble wrap while packaging the product. Jemima was the one ...
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MC
MIN. CHRIS MORGAN
02/23/24
Karrie she was so very patient and…
Karrie she was so very patient and worked diligently on my behalf to get me back on track. shewas an angel in disguise. i was about ask for total refund but knowing how hard she was working with me i felt me confidence rebuilding back in me everytime she responsed. that you for hiring an amazing worker
P
Paul
02/23/24
I just heard about zendrop recently and…
I just heard about zendrop recently and wanted to look through their available products but I was required to create an account and also connect my existing Shopify store to zendrop prior to even seeing what is available to dropship. Karrie, on the customer service chat, was extremely helpful in getting me started with the process. She is really pleasant to work with.
T
tomoko.h
02/21/24
A top-notch customer service!
Had a couple of things to inquire about and contacted someone via chat message. Molly responded and we immediately went through all the steps and she navigated me through it all with patience. We also hit a technical issue, but she contacted the tech team right away. The customer service was top notch. Thank you!
T
Tony
02/20/24
Molly at Shopify is the best
Molly at Shopify is the best! Great customer support. Thanks
CL
Crystal Lization,LLC
02/20/24
Zendrop has amazing customer service
Zendrop has amazing customer service! I had not one issue with coming to them with any questions I have or help I need!
A
Abraham
02/19/24
I was the Plus plan and honestly was a great mistake.
I had the plus plan and honestly was a great mistake. We used this for 2 months and had multiple problems. we ordered and had multiple orders go to customers and the wait times and delays were extreme going up to over a month. The quality of dozens of products did not meet the standards.
FA
florian arando
02/19/24
It solved my problem
Date of experience: February 20, 2024
A
Angel
02/15/24
Excellent experience
Date of experience: February 16, 2024
J
Jayanaveedd
02/14/24
Great customer service from Molly and…
Great customer service from Molly and Darlene. I am thrilled with the exceptional service provided by Zendrop! Their customer support is top-notch, always ready to assist promptly. Fast and reliable delivery of products has consistently exceeded my expectations. Zendrop has become my go-to supplier, offering a seamless experience in dropshipping. Highly recommend!
