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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in September 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.78

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.78

Excellent

Based on 4659 ratings & 4723 reviews

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Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terrible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 141-150 out of 4723

I

Iurii

03/14/24

5 out of 5

the support is just super

the support is just super, thank you very much, all questions are solved very quickly and responsibly!

GC

Gabriel Champredon

03/13/24

1 out of 5

It's annoying you can't even see the…

It's annoying you can't even see the products without giving your credit card. They tell you free trial but charge you 1.99$ lmao.

CF

Chuck Flieger

03/09/24

5 out of 5

the tech support is one of the best ive had to use

The quick response to whatever i needed is remarkable. I hope to do business with these guys for a long time

T

TK

03/04/24

5 out of 5

Don't drop(ship) the customer service

Although dropshipping isn't my cup of tea, the customer service is very fast, kind and helpful

MM

Miller Market

03/03/24

5 out of 5

Best fulfillment software ever

Best fulfillment software ever. I use it to fulfill hundreds of dollars of orders per day, and it is flawlessly perfect.

RJ

robert johnson

03/01/24

1 out of 5

Billed Me But Cant Find Any Billing Record

I got a message in my banking app that a charge from them was pending, so I first chatted with an agent and let her know my issue, she was very anxious to put me on the back burner so she could take a 30-minute break. I waited and then she came back and told me that they could not find any billing for me, they couldn't even find my email. It's the only one I used and I checked them all, I then sent an email because the chat agent was useless, she had to go to another person for her answers. ...

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I

Iulian

02/29/24

5 out of 5

The whole process was 5/5...personally…

The whole process was 5/5...personally I would give it 6/5 because of his wonderful support.

S

Stef

02/29/24

1 out of 5

Frustfrating

I‘m testing out ZenDrop now since about 1 month & i come to the conclusion, that‘s the most frustrating work within the team i‘ve ever experienced. I add a product, all variations show as available & then when the first orders coming in, the team says they can‘t provide for example size XS. Then they need 1-2 days for the internal team to answer & then they say it‘s available but XL is not. Though i asked also for the measurements of these both sizes, the internal team can just answer on ...

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DS

Dave Strachan

02/28/24

5 out of 5

Forgot I had signed up to the pro plan…

Forgot I had signed up to the pro plan and when the billing came through customer support were great and refunded this without issue. Will definitely be using again when I'm ready.

SF

Shopy fine

02/27/24

5 out of 5

Huge thank's!!!!!!

I get all the help I need and even more, it makes me very happy to know that I can do so many great and meaningful things for my store, comfortably, easily and I don't have even a little prior experience and thanks to you I am progressing beyond what I expected.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].