8.9
Spot Score
Drop ship with ease and sell with passion.
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Starts from $49/Month, also offers free forever plan
Zendrop stands out as a solid tool for dropshippers, particularly for beginners seeking simplicity and efficiency in managing their businesses. Its user-friendly platform makes it easy to navigate, while the extensive product catalog and fulfillment options provide flexibility in creating an attractive store inventory. The standout feature is undoubtedly ...Read more
Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.
User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.
Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.
Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.
Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.
Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.
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HC
Happy customer
03/21/24
Awesome Customer Service!
I have recently started to add products to my online store. I have contacted Zendrop chat help many times in the past few weeks. I am very impressed with the agents. Each one has been so helpful with getting the information that I ask for. AND in a timely manner! You start with a bot, then are quickly connected with an agent.
P
pooja
03/21/24
Completely useless app they charge huge…
Completely useless app they charge huge charges on every order as the margin is not good and lot of difference as compared to other products and also delivery time is not good so not worth app
A
Alison
03/20/24
So great to actually interact with a HUMAN!
Mariane, the chat agent I worked with was kind, supportive, and extremely helpful. So nice to have a 'personal' conversation. I needed to explain my situation and she was very understanding and great to work with. I'm so tired of having to use 'key words or phrases' with a BOT that doesn't understand what I need and repeating myself over and over. This was quick, professional and resolved with great satisfaction!
GM
Gregory McKay
03/20/24
Tracking shipping and delivery to customers
The company addressed my issues, got it resolved in a timely manner any time that I have reached out. I appreciate them being responsive, competent, and complete.
J
Jamesy
03/20/24
Awesome and amazing customer service
Date of experience: March 21, 2024
M
mehmet
03/18/24
great organisation as a team
great organisation as a team. I dont even talk about the service, its amazing!
TW
Trey Wyett
03/17/24
Review
Great customer service. Friendly support.
DB
dharma bums
03/15/24
Great customer service experience thanks Molly!
Great customer service experience. Really feel they are there to help you succeed! Super nice as well! Big shout out to Molly who was a real pro and made the experience friendly and easy.
I
Iurii
03/14/24
the support is just super
the support is just super, thank you very much, all questions are solved very quickly and responsibly!
JJ
Janice Johnson
03/14/24
Great customer care...
I had issues with the many offers but Kelly and Molly Kaliman were very patient in addressing my questions. I appreciated the level of customer care received.
