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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in September 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.78

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.78

Excellent

Based on 4659 ratings & 4723 reviews

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Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terrible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 101-110 out of 4723

HS

Hassan syed

05/02/24

5 out of 5

Payment

Customer service is by far the best than any supplier.

E

Elmar

04/30/24

5 out of 5

WOW customers comes first

They really made it SOO easy to import products to Shopify and they basically have EVERYTHING you can think of. I reached out to support and they were SOO quick to respond, Thanks for the help ELLAH :) BTW I got a 1$ store build by them and it's amazing and much more worth than just a 1$ so thank you for that.

C

Casper

04/25/24

5 out of 5

They really mean 24/7 customer support

They really mean 24/7 customer support, great thing.

EC

Eunyoung Chung

04/25/24

1 out of 5

Very slow and bad customer service

Very slow and bad customer service, I had two different account and the account that connected to my store's payment did not go through properly and another account was connected to plus plan. i was told to wait for account transferring and they did not reply for few days and still waiting. Very slow process and the person 'Ella*', she did not even reply when i asked for clarification for wrong transaction. how they handling things are not good.

EE

ephraim ebot

04/24/24

5 out of 5

helpful!

great support!

M

Martine

04/24/24

5 out of 5

Quick response and answered all my…

Quick response and answered all my questions. Very present and even if it was on chat, the responder sounded very polite and sweet.

H

horace

04/23/24

4 out of 5

Customer support is perfect

Date of experience: April 23, 2024

M

Mariska

04/22/24

4 out of 5

The overall service of Zendrop is…

The overall service of Zendrop is great, and the platform works well. The only downside for dropshippers is that if a customer orders multiple products in one order, the shipping discount is significantly low. As a result, you end up paying extra without much benefit, while they pocket the difference. Sometimes it's over 10 usd on an order but often 4-5 usd.

DF

Daan Flikweert

04/22/24

5 out of 5

Customer service is great

Customer service is great! got an immediate reply to my question. very much recommended!

SP

Somali pirate

04/18/24

5 out of 5

its great way too learn and easy to…

its great way too learn and easy to import your. Products from Aliexpress and they have great shipment

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].