9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 521-530 out of 1757
AU
Anonymous User
08/18/22
"contacted the Zendesk support team as I had an issue with one of our settings"
What do you like best about Zendesk Support Suite? I contacted the Zendesk support team as I had an issue with one of our settings related to the way the tickets are visible to us.
AU
Anonymous User
08/18/22
"Great support tool."
What do you like best about Zendesk Support Suite? I enjoy the social plugin the most as it allows multiple support fuctions. What do you dislike about Zendesk Support Suite?
BS
Bhabani S
08/18/22
"It's user friendly, clean and very straight forward"
What do you like best about Zendesk Support Suite? The main interface of the response screen and how we can integrate internal tools to check client details. the tagging and manual ticket creation is super easy.
AU
Anonymous User
08/17/22
"Muy funcional"
What do you like best about Zendesk Support Suite? Que se pueden integrar muchas aplicacion para recibir las solicitudes en una sola intefaz What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/17/22
"wuegfh;wufh'whf'oweif"
What do you like best about Zendesk Support Suite? Zendesk allows us to tag every ticket so we can better track ongoing issues and/or customer compliments! What do you dislike about Zendesk Support Suite?
LP
loic p
08/17/22
"Zendesk enables us to give a higgh guality customer service, and an efficient internal performance"
What do you like best about Zendesk Support Suite? The personnlisation of my workflow, the fonctions in all domain : support, knowledge base, chat. The frequent updates, and the reactivity of the customer services
SC
Soumitro C
08/17/22
"Great Support"
What do you like best about Zendesk Support Suite? Love the ease of use and the way we are able to use other plugins to enhance the features provided already. What do you dislike about Zendesk Support Suite?
KS
Katie S
08/17/22
"Simply the best!"
What do you like best about Zendesk Support Suite? Easily manage your tickets without feeling overwhelmed. Organize your views to see exactly what you are looking for. I love the ability to see tickets from a specific user via user profile.
JC
Jett C
08/17/22
"Zendesk Customer Support Friendly and Solution Oriented"
What do you like best about Zendesk Support Suite? The chat feature is a lot easier than a phone call What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/17/22
"Very useful tool to help serve our seasonal business' customers"
What do you like best about Zendesk Support Suite? ZenDesk helps us keep track, unify and streamline all of our customer communication. It helps with emails, chats, phone calls, even connects to Facebook and Instagram. As well as provides a great and easy-to-build and manage FAQ section (Guide). Whenever we have any questions, their support team is always easily reached and helpful.
