9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 511-520 out of 1757
AU
Anonymous User
08/19/22
"Easy to use CRM for Customer Service!"
What do you like best about Zendesk Support Suite? Easy to use but powerful tools. Customer support is very prompt. Great community. Lots of resources. Triggers and Automations are powerful but simple to create. Agents prefer it to Salesforce because of the user interface.
AU
Anonymous User
08/19/22
"Quick response to non-urgent issue"
What do you like best about Zendesk Support Suite? The speed of response, answered in less than 30 minutes on non-critical matter. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/19/22
"Zendesk review"
What do you like best about Zendesk Support Suite? They reference documents to read on my own. What do you dislike about Zendesk Support Suite?
ML
Miscelena L
08/18/22
"É uma ferramenta muito robusta que permite uma infinidade de criações e fluxos de suporte."
What do you like best about Zendesk Support Suite? A metodologia utilizada no desenvolvimento da ferramenta é o que mais me agrada. Há uma lógica padronizada por trás, o que permite um rápido aprendizado para configurar diferentes funcionalidades.
AS
Ariya S
08/18/22
"it's an easy platform to use"
What do you like best about Zendesk Support Suite? easy to use, so i can do a fast for study about zendesk suite. What do you dislike about Zendesk Support Suite?
AP
Aarti P
08/18/22
"Zendesk Review"
What do you like best about Zendesk Support Suite? Our org has been using Zendesk for more than 5 + years and it has provided the infrastructure our team needed to succeed.
DC
Dale C
08/18/22
"One Happy Customer!"
What do you like best about Zendesk Support Suite? ZenDesk is easy and intuitive. Their support is excellent. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/18/22
"Very helpful!"
What do you like best about Zendesk Support Suite? Zendesk is always there to help us with any issues we may have. We recently upgraded to Enterprise, and are still figuring out all of the extra features we can use.
AU
Anonymous User
08/18/22
"Everything your small business needs"
What do you like best about Zendesk Support Suite? I like that it covers all our bases and the support team is top-notch. I never wait long for a response/solution. The one-stop shop is a great perk.
AT
Andre T
08/18/22
"Easy to setup and preset with the most user-friendly settings!"
What do you like best about Zendesk Support Suite? The forwarding setup to the Zendesk support email was very straightforward and simple. Clients receive a ticket confirming we have received their request.
