9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
Add to compare
Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
Log in Required to View Reviews
Filter results
Sort by :
Showing 481-490 out of 1757
AU
Anonymous User
08/29/22
"Great Support and Product"
What do you like best about Zendesk Support Suite? It's an easy-to-use tool that supports your CSM needs. Wonderful Support too! What do you dislike about Zendesk Support Suite?
RA
Robbie A
08/29/22
"Powerful Features to Grow Into"
What do you like best about Zendesk Support Suite? Our startup is quickly growing, and Zendesk offers native integrations with our entire tech stack, from Segment to Chameleon. Zendesk works across all our channels, and its focus on just customer support (ie it doesn't try to be an email platform too) makes us feel confident that we can scale with it, without the pains of being locked into an all-in-one platform.
SS
Shira S
08/29/22
"I have a small online software company working with Zendesk for years"
What do you like best about Zendesk Support Suite? Automation and the different communication channels. What do you dislike about Zendesk Support Suite?
AR
Alex R
08/26/22
"Fantastic software"
What do you like best about Zendesk Support Suite? Zendesk makes assisting customers a breeze What do you dislike about Zendesk Support Suite?
AT
Andy T
08/26/22
"Zendesk Support Works!"
What do you like best about Zendesk Support Suite? THe macro feature is the most helpful, it makes it easy to solve routine tickets quickly What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/26/22
"Zendesk is Great"
What do you like best about Zendesk Support Suite? Ease of use. Able to change the phone to either a land line or cell to answer calls. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/26/22
"Help with setting ticket to open"
What do you like best about Zendesk Support Suite? I did not have to leave the window open and wait on the agent to enter and could continue to work. The information I did get was helpful along with links to options that may help
AU
Anonymous User
08/26/22
"Best functionality and user experience"
What do you like best about Zendesk Support Suite? The user interface for agents is easy to navigate, and it is easy to get the most important views on your tickets. In addition,the Help Center provides a value-add for end users that makes agents' life easier. i started out with a competing product that was much less expensive, but it lacked these advantages.
ET
Elaine T
08/25/22
"Zendesk user for more than 13 years."
What do you like best about Zendesk Support Suite? Zendesk is very easy to use and I like help centre guide. Highly recommend to anyone who is looking for a solution to their business.
NK
Niclas K
08/25/22
"quick and helpful chat support"
What do you like best about Zendesk Support Suite? The configuration and setup is very agent as well as customer oriented. You only need to make any programming if you want really specific things.
