9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 471-480 out of 1757
EB
Erik B
08/31/22
"I'm satisfied with the service provided!"
What do you like best about Zendesk Support Suite? The quick and well-prepared support provided for its users. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/31/22
"Great resource to manage tasks"
What do you like best about Zendesk Support Suite? The ability to assign and sort tickets as needed. What do you dislike about Zendesk Support Suite?
DL
Drew L
08/31/22
"Completely customisable to suit any operational user flow"
What do you like best about Zendesk Support Suite? Lots of native features to customise an optimal workflow, as well as marketplace addons. The reporting functionality is also very easy to use or create from scratch.
AU
Anonymous User
08/31/22
"very fast and professionally competent assistance."
What do you like best about Zendesk Support Suite? Very fast response time. Thank you VERY much for your help. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/31/22
"Great product for business support."
What do you like best about Zendesk Support Suite? Customization of agent portal and scalability. What do you dislike about Zendesk Support Suite?
CD
Chepkutwo D
08/31/22
"Excellent support team and guidance especially on onboarding and incase of queries"
What do you like best about Zendesk Support Suite? Ability to intergrate with social media, porting with phone and ease of use What do you dislike about Zendesk Support Suite?
AU
Anonymous User
08/29/22
"Add company region in the title bar"
What do you like best about Zendesk Support Suite? Fast response Helpful information
OR
Orkhan R
08/29/22
"Very easy to use. Userfriendly"
What do you like best about Zendesk Support Suite? Most likely think is the Zendesk support team. They are very supportive. Answering and helping very faster. What do you dislike about Zendesk Support Suite?
CH
Cass H
08/29/22
"Excellent updates!"
What do you like best about Zendesk Support Suite? I appreciate the on-demand updates and always feeling like I'm in the loop every step of the way. What do you dislike about Zendesk Support Suite?
RR
rajat r
08/29/22
"Amazing Tool"
What do you like best about Zendesk Support Suite? The tool is easy to use and convenient in resolving the issue of users through this tool What do you dislike about Zendesk Support Suite?
