9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
Add to compare
Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
Log in Required to View Reviews
Filter results
Sort by :
Showing 451-460 out of 1757
AU
Anonymous User
09/06/22
"ZenDesk support is great"
What do you like best about Zendesk Support Suite? The live chat and agents are amazing; I have contacted them a few times and always gotten a resolution. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
09/06/22
"keep up the good work"
What do you like best about Zendesk Support Suite? helpful support team on every perspective What do you dislike about Zendesk Support Suite?
AU
Anonymous User
09/06/22
"Zendesk experience"
What do you like best about Zendesk Support Suite? integration with SF and other applications What do you dislike about Zendesk Support Suite?
AU
Anonymous User
09/05/22
"Great platform for responding to emails"
What do you like best about Zendesk Support Suite? It's easy to find all tickets and organise them into views when more complicated issues come through. Great to use macros too because it speeds up the whole response time.
RD
Raleigh D
09/05/22
"Time Out Issues"
What do you like best about Zendesk Support Suite? It was available almost instantly, and I received some excellent troubleshooting tips. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
09/05/22
"Zendesk is great, I would never not use Zendesk if I could"
What do you like best about Zendesk Support Suite? Zendesk makes it so easy to deal with tickets in a timely and professional manner, with consistency across the company What do you dislike about Zendesk Support Suite?
JL
Joseph L
09/05/22
"Great support"
What do you like best about Zendesk Support Suite? The support staff is very helpful during the setup process. Plugging it into our shopify store is easy, and we were up and running in no time. Compare to Freshdesk, which the chat feature alone cost 99 a month, I think Zendesk is decently priced.
SN
Savannah N
09/05/22
"Our #1 Recommended Customer Experience Platform"
What do you like best about Zendesk Support Suite? Smooth, straightforward interface—can easily switch between different features (email responses, reporting, live chat, etc). Can get started fairly quickly with only a small amount of training. With the right subscription tier, access to technical support is fast and efficient.
AU
Anonymous User
09/04/22
"Well explained"
What do you like best about Zendesk Support Suite? I submitted my issue, and right away I had someone assigned to help me to resolve my issue. He share with me detailed information and also, information uploaded to the help center.
RH
Rifath H
09/04/22
"Zendesk Support Suite is amazing and truly very supportive!"
What do you like best about Zendesk Support Suite? I like about Zendesk Support Suite is that all the tools are in one place. I can't express in words how convenient it is to have all the shortcuts and macros in one place. I like how its auto translations work so effectively for so many languages.
