9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 241-250 out of 1757
SR
Scout R
11/09/22
"From chat bot to agent, very detailed and prompt support was provided."
What do you like best about Zendesk Support Suite? I liked the ability to respond to the support task via email, rather than seeking out the ticket itself. I was able to troubleshoot minor issues with Zendesk guide and communicate examples via screenshot with the agent.
MG
Matheus G
11/09/22
"Amazing tool for managing tickets and chatting"
What do you like best about Zendesk Support Suite? ZenDesk is the best tool ever built for incident management. We can customize the views to match our team needs, automatically set time frames to close a ticket, auto-replies, and have a fantastic User Interface with outstanding performance in place.
ME
Maria E
11/08/22
"good service"
What do you like best about Zendesk Support Suite? talk with clients every time a day in WhatsApp. What do you dislike about Zendesk Support Suite?
SK
Shivdeep K
11/08/22
"Support is Awesome."
What do you like best about Zendesk Support Suite? The chat feature on the support page is the best thing to get instant help. It has the capacity to share snaps as well for a better explanation of issues. Wait time is less.
DS
Dionathas S
11/08/22
"Já utilizei o sistema profissionalmente e a plataforma é excelente e muito dinâmica."
What do you like best about Zendesk Support Suite? Possibilidade de interação com facilidade ao suporte e facilidade de visualização das informações constantes na plataforma. Facilidade de extração de informações.
LA
Luca A
11/08/22
"The best experience"
What do you like best about Zendesk Support Suite? Because can unified the communication with consumer. What do you dislike about Zendesk Support Suite?
NM
Nicolas M
11/07/22
"Awesome"
What do you like best about Zendesk Support Suite? I like the ease and speed of solving problems, as well as the possibility of solving them autonomously, when necessary. Because, often, the problem is simpler than it seems.
RD
Renata d
11/07/22
"All in one place"
What do you like best about Zendesk Support Suite? The use of several projects and in a single place, being able to communicate with the client and with the other collaborators in real time, in addition to viewing the pending issues and conclusions. Application support is efficient.
MD
Michael D
11/07/22
"Received awesome tech support from Philip A. He resolved my issue."
What do you like best about Zendesk Support Suite? He was very responsive in the chat and allowed me to figure it out myself which was also very helpful so I know how to resolve it again if it comes up.
TH
Thiago H
11/07/22
"Best productivity tool"
What do you like best about Zendesk Support Suite? I love how zendesk's are so easy to use, and how it makes my life easy on daily basis What do you dislike about Zendesk Support Suite?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
