9.2
Spot Score
Effortlessly manage customer requests with Zendesk Support.
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Starts from $19/user/month when yearly
Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language processing capabilities particularly valuable, as they eliminate the learning curve and allow teams to adopt it quickly. With comprehensive visibility into customer requests, I ...Read more
It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.
By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.
The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.
Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.
While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
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Showing 201-210 out of 1757
KR
Kurt Russell C
11/25/22
"The best tool"
What do you like best about Zendesk Support Suite? Using Zendesk is like having your own diary of your work. You can always review and go back to your previous tickets and can rely on those as your guide in the future.
HT
Harshad T
11/23/22
"Zendesk Review"
What do you like best about Zendesk Support Suite? It helps to manage the quires and resolve them in a more efficient way. Zendesk helps me to follow up with the internal team to resolve the issue. It also helps to backtrack and keep all the previous records of the solved/closed tickets data.
CV
Clyde V
11/23/22
"Zendesk Review"
What do you like best about Zendesk Support Suite? It is good for knowing issues and handling the issue, very user-friendly. We can keep the reminder to make future calls good to solve the issues, everything is recorded.
AU
Anonymous User
11/23/22
"Living fast responses"
What do you like best about Zendesk Support Suite? Quick response, productive in providing links to alternative options. What do you dislike about Zendesk Support Suite?
AU
Anonymous User
11/23/22
"Support dealing with AI third part"
What do you like best about Zendesk Support Suite? Every now and then we need help to deal with out third part AI automation and Zensdesk provides us great support in dealing with this integration ensuring the chatbot and ticket automation are well synchronized. In the beginning, when we were doing the setups we had a lot of setbacks regarding triggers and chat routing but they always managed to give us clear and helpful guidance.
DR
Danielle R
11/23/22
"Amazing experience with Zendesk"
What do you like best about Zendesk Support Suite? I really like how easy it is to solve problems, especially problems with the company's customers. One of the most positive points I point out is the organization it provides. Its layout is amazing and easy to use.
WL
Wei L
11/23/22
"Keeping track with Zendesk"
What do you like best about Zendesk Support Suite? Zendesk is helpful for keeping track of interactions with clients, whether it is through email, chat, phone, or voicemail. It is also very easy to customize Zendesk to suit your needs.
CM
Carly M
11/23/22
"Great Service for Startup"
What do you like best about Zendesk Support Suite? Is assists our agents in all channels, answering all customer inquiries on time. What do you dislike about Zendesk Support Suite?
RK
Rejaul K
11/22/22
"Best ever CRM tool"
What do you like best about Zendesk Support Suite? Data management is easy and conversion and interpretation is simple to analyse. Search bar and sub tags makes things easy to search for a ticket. UI is easy to use and sending professional emails and adding internal notes with different layers makes the workflow easy.
AU
Anonymous User
11/22/22
"Easy way to a excellent customer service"
What do you like best about Zendesk Support Suite? Easy way to a excellent customer service in one platform. What do you dislike about Zendesk Support Suite?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
