Zendesk Sell Reviews in May 2025: User Ratings, Pros & Cons

Zendesk has really helped my business in several ways.

What do you like best? In my business, I'm constantly on the go and things are always changing. Staying on top of tasks is challenging I love the contstant reminders that tasks need to be completed. What do you dislike? There are almost too many capabilities on this site. I'm a new user and I'm sure it will just take time to familiarize myself with all or at least most of its capabilities. Recommendations to others considering the product: I would recommend Zendesk Sell for its ...

The most complete system that I could use in my business.

What do you like best? I like the way this system manages to maintain my sales team, focused and focused on the objectives no matter how difficult a client or product may be, this system allows me to automate several processes, and the way it keeps me informed. The tools that this platform brings, is undoubtedly a plus that gives to all my teams since with it, we can control all the sales that the business makes. With this system I have been able to track the behavior of the clients ...

Very mobile friendly. Simple and user friendly.

What do you like best? As a field representative, having my crm be mobile friendly is crucuial to a headache-free user experience. It’s easy to manage while on the go, and interacts seamlessly with my device’s maps app. I also enjoy the communication hub that offers email, text, and phone capabilities directly through the app What do you dislike? As a manager, the inability to view my direct reports’ deal cards, and run group reports via a ‘hierarchy view’ is nearly a non-starter. ...

It is a great tool to attract sales

What do you like best? It is a great tool, because it has a great ease of handling, which allows you to handle it in a very practical and useful way. It is excellent for tracking and keeping track of the tasks associated with closing business What do you dislike? It is a very practical tool, but it has many features that are difficult to handle from my point of view they are. its updates are also a bit complex to handle, plus it has changes that are made immediately What problems are ...

The Most Awesomest CRM

What do you like best? -Beautiful interface -Highly customizable in a way to suit your needs (I have Zendesk Sell for 2 separate businesses -very extensive reporting, I can easily keep track of progress, talk time, call outcomes and much more to see how much employees are doing -integrates great with outside calenders and MailChimp -the call quality is SUPERB compared to other CRMs I have tried in the past. -the app is flawless... I absolutely love the app. I can't tell you ...

Most relevant CRM out there

What do you like best? News feed that gives me complete awareness of deal status, team members activity, and recorded histroy of deals. Multiple pipelines Clean and simple UI, with just enough customization Simply put: I love this CRM, and our company would not be where it is without BASE. I can not emphasize enough how much I love this product What do you dislike? Authorizations/Hierarchy/ Separation between pipelines for visibility by team member does not work (or does ...

Simple, easy to use.

What do you like best? Phone app log calls to your contacts and deals. What do you dislike? I would like it to be compatible with more programs but not a deal breaker. Recommendations to others considering the product: Use the email address for your deal when sending emails and the program will log it to your account. What problems are you solving with the product? What benefits have you realized? Easy to locate notes on inquiries from buyers.

Great CRM tool

What do you like best? The layout, the reports, and the customer support What do you dislike? All is good right now. I wouldn't really change anything. What problems are you solving with the product? What benefits have you realized? Keeping track of prospect and clients and monitoring pipelines

The CRM that brings value to sales reps along with value for management

What do you like best? I like it because of: - ease of use, - the fact that everyone started to use it from the start and everybody is more or less happy about it, - the fact that it brings value to sales reps and also to management What do you dislike? After they changed the old UI to new one, the last thing to be not happy about is price : Recommendations to others considering the product: I did not do research on CRM systems for a long time, so I don't know if Zendesk ...

A good service

What do you like best? I really enjoy the smartlist functionality, which allows me to sort and look at mass amounts of data, either on the site or in an excel spreadsheet. What do you dislike? I wish that some minor things, such as editing the information inside a deal was a little quicker What problems are you solving with the product? What benefits have you realized? It helps me quickly and accurately organize the data and leave detailed information on the status of accounts I'm ...