Zendesk Sell Reviews in May 2025: User Ratings, Pros & Cons

The best service + easy-to-use product

What do you like best? The ease of use and simple UX. We were also able to filter multiple queries with no problem. Our entire team enjoyed being able to jump in to use without having to go through hours of video onboarding. What do you dislike? Nothing that I found. For a CRM, the simpler, the better. I've used about seven or eight different solutions in my past and this is my fave to date. Recommendations to others considering the product Give yourself a full workday to upload ...

Base has saved our company so much time!

What do you like best? Base has made it easy for our sales team to streamline communication with our target audience and to effectively organize them in stages, saving us a lot of time with our clients. The ease of calling, texting, emailing, and updating notes from one "contact page" has truly revolutionized our process so that if used effectively, we can map out where each client is at each step of the process. As a manager, I have had an easy time viewing my team's progress and ...

Customizable and easy to understand

What do you like best? I'm pleased with the versatility of the fields and options that can be selected and how few limits there are to smart lists. You aren't fit into a box or a single process line. You can do what you want with it. What do you dislike? There are some mandatory fields that can create clutter. The map view of client accounts is only available via the phone mobile app and the logging tools are really only great for virtual contact, not logging onsite visits. ...

Review of Base CRM

PROS & CONS What are the best aspects of this product? In my opinion, Base CRM is an excellent management app for companies that have offices in multiple locations. You can use it to manage all projects in one place and its keeps all employees in the loop about all project deals and details. What aspects are problematic or could work better? Base is a top class product overall. The only glitch is the app loads slowly on my mobile phone when I am on the road and try to access the app ...

Base CRM Review

What do you like best? Base CRM is a great CRM, has a great phone app and the sync is unmatched from my experience with CRM’s. Base is a verey robust CRM and affordable, as in the free version. I have used Base CRM for many years and from CRM"s outside of my industry I have found Base CRM to be the easiest to use and the most mobile friendly app, both for iPhone and for Android. What do you dislike? I would like to see better options in Base CRM but every CRM has its quirks so I ...

We are working effective and fast.

What do you like best? With ability good and helpful tools in my working routines, I can easily create a productive strategy. More good communication with my clients. The open and clear way to give skills to new users. The rights to track details or calls. Easy to have contacts of the profile. What do you dislike? I see how the solution works for our company an I would like to say that it is really good to work with. Sometimes need time to make all organization at right format. Not so ...

Easy to Use CRM for busy, on the go Reps

What do you like best? Love the app, so simple to use. I’m on the go a lot, and this is especially helpful at conferences where you talk to a lot of different people. Love the gmail integration, I don’t have to work hard to make this CRM work. What do you dislike? Wish there was a capability to import from my Prospecting tool, but it’s not one of the big ones so it likely hasn’t been requested much. Recommendations to others considering the product You have to pay extra for add-one ...

Great experience, agile platform, wonderful support

What do you like best? Love custom fields for deal stages + API What do you dislike? Sometimes the app can be buggy and crash Recommendations to others considering the product Definitely have a trial go and consider this over bigger CRM companies. What business problems are you solving with the product? What benefits have you realized? We've been better able to identify how much we're spending with each partner, and how we can grow certain accounts. Integrations with our finance ...

Very clean and easy-to-use platform for sales teams

What do you like best? This CRM has mostly everything I need, with the exception of a few features. Emailing within Base, tracking emails, leaving notes, setting appointments, importing and exporting are all key features that are easy to learn, use, and teach to new sales staff. I have used products in the past including pipe drive and hub spot CRM, and Base has so far been my favorite. I really like the new look and feel that they recently rolled out, and it has made sales management ...

A good program to keep control of everything.

What do you like best? Perfect that I can make a strategic and stronger to give a help to my company. With this way, I can have more opinion from my customers.Great tools for my work. What do you dislike? Very nice solution to have for the company. I like how it's work.Very easy to use. Also, my workers are happy with it. We don't have a problem with it. I like it. Recommendations to others considering the product As for me, I like that platform. Very powerful tools. Great in ...