Zendesk Sell Reviews in May 2025: User Ratings, Pros & Cons

Simple enough to use and has met basic expectations, getting better as new features requested added

What do you like best? I like that you can easily organize your tasks related to the you are serving clients and customers that I am serving. It is especially helpful to be able to assign tasks to my colleagues related to the clients that I am specifically working with If needed or they are able to assist me. What do you dislike? I very often find myself wanting for a specific feature or application that is not supported by Base. For example their email integration does not work with ...

Excellent CRM

PROS & CONS What are the best aspects of this product? I love that Base CRM’s layout is easy to navigate. I can set up my pipeline any way I want. The email integration is smooth. I can easily add leads, contacts, and deals, and add documents to each contact and deal. Finally, it is easy to customize the app for our needs. What aspects are problematic or could work better? Base CRM offers a few similar features that are unnecessary, for example, Tasks and Appointment, and Leads and ...

Simple and easy to use application

PROS & CONS What are the best aspects of this product? I love that though Base CRM is a simple tool it also offers robust features that are continually improved. I can easily add features, users, and fields. I can log activities, make calls from the application, and record them for management and training purposes. Finally, the mobile app helps me be productive on the go. What aspects are problematic or could work better? I would like to see the following improvements: A duplicate ...

Makes life easier

PROS & CONS What are the best aspects of this product? I love that Base CRM offers me great mobility. I can have the info I need on my desk and in my hand any time. I need to pay just $15/month and it is even cheaper to opt for the two-year package. This is a big saving for me as I was paying more than $40/month for another CRM app and it didn’t even offer an integrated calendar. What aspects are problematic or could work better? I would like to see a couple of software features ...

Integrates smoothly with our other business apps

PROS & CONS What are the best aspects of this product? I love that Base CRM offers a Windows phone app. We are using Windows phone and MS Office 365 and I appreciate that the vendor supports the Windows phone application. This shows that they understand market trends and needs. We have smoothly integrated Base with the other business apps we use which has made it easy to track everything. I also like the communication features and email integration. Finally, it is fantastic that the ...

Base is amazing!

What do you like best? The thing I like the best about Base is that it is so easy and intuitive to use on a regular basis. It makes it easy for me to see where a client is at, at any given time with ease. Along with this I love that Base allows you to know what is best to do next for that client and not just taking it as guess work. What do you dislike? The only thing that I dislike is that I do not have it integrated into our in house system where we also track some information about ...

Amazing effiiciency and ease

PROS & CONS What are the best aspects of this product? I simply love the amazing features and it is easy to set up contacts and follow ups. The app is much easier to use compared to other software I used before. I appreciate that the mobile version is offered free. Plus, Base CRM works smoothly with my email. What aspects are problematic or could work better? It is a drawback that the computer-based version offers more features. But I don’t have any complaints about this app as it ...

I reviewed more than 30 CRM systems

PROS & CONS What are the best aspects of this product? There are many features I love such as the simple user interface and easy linking of my email. The app is easy to customize. I appreciate the keyword tagging feature and the app asks you why you lost a deal. These are important features as they help you track the area that is giving you deals so that you can focus more on this lead generation area. For example, if you get a lot of leads from a specific networking group you can focus ...

Amazing app for our sales team

PROS & CONS What are the best aspects of this product? I think Base is an awesome application. We tried out Bitrix, Pipedrive, and Microsoft Dynamics, but we got what we needed only with Base. I appreciate the robust reporting, affordable VoIP costs, out of the box features, modern user interface, and minimal approach. Plus, it smoothly integrates with email. I recommend this app to all startups. What aspects are problematic or could work better? The storage space is limited and ...

Ideal CRM for mobile people

PROS & CONS What are the best aspects of this product? I simply love Base CRM’s mobile features which are the best I have seen in all the CRMs I have used. The Google Apps integration is quite useful. Base is very easy to use. I appreciate that the vendor makes the effort to continuously implement useful new updates. What aspects are problematic or could work better? The vendor could improve the document storage and reporting features as they are good but could be made great. Plus, ...