Zego Reviews in May 2025: User Ratings, Pros & Cons

"Zego is the best payment and utility partner!"

What do you like best about Zego? They are always available to help with a problem and offer solutions. What do you dislike about Zego? They have so much to offer on their website, that sometimes I forget where to find what I'm looking for. What problems is Zego solving and how is that benefiting you? They get our money to us quickly for great cash flow. They have increased our profit using their utility monitoring, which has increased our recovery rate.

"Zego is the best payment and utility partner!"

What do you like best about Zego? They are always available to help with a problem and offer solutions. What do you dislike about Zego? They have so much to offer on their website, that sometimes I forget where to find what I'm looking for. What problems is Zego solving and how is that benefiting you? They get our money to us quickly for great cash flow. They have increased our profit using their utility monitoring, which has increased our recovery rate.

"Original Mobile Doorman Customer"

What do you like best about Zego? Zego is a solid company with great support team members. You feel valued and respected. Should something go wrong, your dedicated team works with you through the process, providing details and updates along the way. What do you dislike about Zego? We have had to shift around account executives recently, which has been a bit disruptive. Fortunately, my account manager has been excellent through the change management process. What problems is Zego solving and ...

"Mobile Doorman was a game changer."

What do you like best about Zego? There are many benefits to the zego family of products, the level of integration with leading PMS companies is a large one. We have been clients of Zego's Paylease platform since 2013 and their Mobile Doorman platform since 2017, the growth and advancements to their products have been wonderful. They continue to expand the integrations into more areas and subsequently support more API's making for a more cohesive experience for our teams and residents. What ...

"Mobile Doorman was a game changer."

What do you like best about Zego? There are many benefits to the zego family of products, the level of integration with leading PMS companies is a large one. We have been clients of Zego's Paylease platform since 2013 and their Mobile Doorman platform since 2017, the growth and advancements to their products have been wonderful. They continue to expand the integrations into more areas and subsequently support more API's making for a more cohesive experience for our teams and residents. What ...

"The worst payment portal in existence."

What do you like best about Zego? I like nothing about this payment portal whatsoever. What do you dislike about Zego? Awful experience with this payment portal. Seems like this software was coded by an incompetent junior developer with no consideration for the customer, only predatory leasing companies. Terrible user interface, even worse customer service and exorbitant fees for every action you can imagine. I was charged for rent 3 times because I was unable to view or even make edits to ...

"I only made an account on G2 to warn people to never to use Zego. Absolute Nightmare"

What do you like best about Zego? NOTHING. I HAVE NOTHING POSITIVE TO SAY. What do you dislike about Zego? When we purchased a building, they were using Renttrack already so we incorporated it into our portfolio. Renttrack was a great system but turned to shit once acquired by Zego. They do not allow you to modify rents for tenants that have multi-year leases with increases built-in. We have lost substantial amounts of rents as a result of them and a substantial amount of time having to ...

"Really disappointed in Zego Customer Support"

What do you like best about Zego? I like to offer electronic payments to my tenants. What do you dislike about Zego? Customer Service. 1. I had an issue with one property account. The representative that answered my email was so snooty, essentially telling me that the problem was because I did something wrong. I never got any real assistance outside him sending some links that didn't have anyting to do with my problem. I submitted a service request via email on 01/28. On 02/04 I received an ...

"Zego (powered by Paylease)"

What do you like best about Zego? The ease of using this company's software for our tenants to pay their rents online and to pay owners their distributions monthly. All the employees are super helpful and know what they are doing. What do you dislike about Zego? Nothing yet. This company goes above and beyond if you ever do have an issue that needs to be resolved and it gets resolved quite quickly as well. Very few issues. What problems is Zego solving and how is that benefiting you? having ...

"Zego (powered by Paylease)"

What do you like best about Zego? The ease of using this company's software for our tenants to pay their rents online and to pay owners their distributions monthly. All the employees are super helpful and know what they are doing. What do you dislike about Zego? Nothing yet. This company goes above and beyond if you ever do have an issue that needs to be resolved and it gets resolved quite quickly as well. Very few issues. What problems is Zego solving and how is that benefiting you? having ...