Zapier Reviews in May 2025: User Ratings, Pros & Cons

Group several apps in a single window

What do you like best? It is a kind of assistant with a wide sale, allows you to move information between several applications and favorite tools automatically, saving time and systematizing tasks. Example you can combine the Gmail email application with Dropbox to automatically add the attachments of emails to the cloud, this will give more space in Drive What do you dislike? As every free version has storage limitations, however, this does not limit the number of functions for which ...

Inexpensive solution for moving around data

What do you like best? I use Zapier to connect data between my CRM and Google Sheets so I can send info to Google Data Studio. Zapier allows me to update data for dashboards in real time, and was fairly easy for a non-programming person like myself to figure out. I also use Zap to transfer customer information for contracts from my CRM to my Sales/Proposal tool. What do you dislike? Learning curve was steeper for a non computer programmer such as me. Limited video help, but lots of online ...

Great solution

Great solution

My Favorite Piece Of Automation Technology

What do you like best? I love how customizable it all is... And it is becoming more and more useful as more and more providers connect to Zapier. I have been able to connect nearly every client, regardless of their CRM, to Zapier. That's something I couldn't imagine 5 years ago. I've convinced 7 business to integrate Zapier into their workflows, saving them all thousands of hours each year. What do you dislike? The cost... I mainly use Zapier for Facebook Ads automation, and if I'm fully ...

Powerful, if you have ideas to use it

What do you like best? It has a reaaaally wide arrange of apps to connect, and adding this to the capability of having multiple-steps zaps (tasks, you can go really crazy on automating your tasks or creating new awesome functionalities in the apps you already use. The thing is, it always depends on your needs. I find that most of the times, a company could find workarounds or sacrifice a bit of automation without regretting not using Zapier. What do you dislike? While it's easy to use, ...

Zapier is a brilliant program

Zapier is a brilliant program. However, not only that, but their customer service is the best I have ever experienced. The team really do listen to what you're talking about, and they work hard to help you solve all issues. Even if it is a custom zap you want to create, they will show you how best to do it and think of workarounds to assist you. Can't fault them.

Integrating platforms and apps is seamless.

PROS & CONS What are the best aspects of this product? They're constantly branching our services and apps to connect with. They do a tremendous job keeping up with the latest in corporate environments regardless of scale. What aspects are problematic or could work better? Their free version is only restricted for power users. Certain "zaps" absolutely has zero sense. You'll need to spend a bulk of time finding the proper way in doing it. That's hardly something that combines "fun" and ...

Ideal for automating enterprise systems and personal tasks.

PROS & CONS What are the best aspects of this product? Its huge list of app/platform intergratoions has made task management a lot easier. You can use Zapier for automating enterprise-based technology systems and personal productivity. What aspects are problematic or could work better? Zapier has everything that I need but there's one thing I find a bit ironic. If you happen to be on a low-end plan, run time for each task can several minutes. This isn't exactly what I call "real-time" ...

Awesome company with awesome tools

Awesome company with awesome toolsAt first getting help was tricky but soon enough Lauren helped me out personallyI cannot recommend this tech solution enough!

So Many Possibilities. So Little Customer Service.

What do you like best? There is a Zap for everything, which makes workarounds a breeze. I don't even sweat the integration of platforms anymore - I know there's a Zap for that. What do you dislike? The customer service. It is simply atrocious. I have a couple of issues now with Zaps not quite working as they should, so I opted to contact them for support. Despite their claim of a maximum wait time of 24 hours - I've never even received a response. The first time I gave them a free pass, ...