Zamzar Reviews in July 2026: User Ratings, Pros & Cons

Very nice service

Very nice service, even when after having problems, they personally solved it in 48 hours !

They responded promptly to a question I…

They responded promptly to a question I had about upgrading plans and I have found the Zamzar site easy to navigate and very user friendly. Highly recommend.

Zamzar is Great for School!

Zamzar is a great tool to use at school! There are many times when a teacher or other user has a file that is in the "wrong" format, and showing teachers how to convert using Zamzar saves me tons of time, and saves the user from frustration! It's easy, just follow the steps and Zamzar quickly sends the newly formatted file. It's a lifesaver for using when I need to use our poster maker and print files sent to me in the "wrong" format. When I contacted Support for help in a situation, the ...

A breath of fresh air....

Apart from the excellent product, the standout features for me, has been the above average responsiveness and politeness of their Product Support......a breath of fresh air.....

Needed to convert an xlsx file to old xls

Needed to convert an xlsx file to old xls, so that I could open/edit it. Speedy an appears to have done the job. Very pleased

Very satisfied

An awkward client passed me a legacy of several hundred .msg files which needed to be PDFs. I just paid for one month's membership and Zamzar swiftly converted them all, including packaging any attachments which was really helpful. A small price to pay for what would otherwise have been a really tedious job.

Old family video

I needed to be able to open a video file which was saved in the wrong format - it was quite a big file so I paid for a month's subscription and Zamzar converted it for me. Though quite expensive, it was worth it to me as I have now got access to an old film of me and my parents and grandparents in 1959.

Easy way to convert audios to mp3's.

I love using Zamzar to convert wave files to mp3's but for some reason started having a problem. I contacted tech support and they helped me find the solution on my end. The ONLY reason I gave them 4 out of 5 stars is because upon my first request it took more than one week to respond. However, after that, they communicated back within minutes. Hats off to Zamzar team.

Above expectations

Zamzar went above simply technical support in assisting me with a difficult conversion from a PDF to a DWG. They were timely in their responses and extremely helpful. Way above my expectations!

Excellent service to convert music files

I do a weekly themed, internet radio show that is prerecorded using ‘60s and ‘70s music. I have a huge iTunes library so I have had to convert many songs I have to an mp3 format and Zamzar easily allows this process as well as other file conversions. Easy to use and I have not had any issues with converted files.