Zamzar Reviews in July 2026: User Ratings, Pros & Cons

Refunded automatic subscription

I did not sign up for an automatic subscription I thought, yet I paid for Zamzar 5 months in a row because I found out too late. Though I never used the account after the first month. I emailed Zamzar about this, they told me I must have missed it because the automatic subscription is very clear. Still they deposited 3 months back in my creditcard. Which I thought was nice.

Warning this is not a free service over 50MB

I spent over an hour uploading an MOV file that I needed to convert to an MP4, only to be told: "We have converted your file, however it exceeds our free size limit of 50MB. Create a Zamzar account now to download your converted file." Prior to this I had not been able to find anywhere on their website what the free size limit was, only how much it cost to have a monthly account. To download my converted file I would have to pay £13 - which I didn't. Very frustrating to have wasted the ...

Warning this is not a free service over 50MB

I spent over an hour uploading an MOV file that I needed to convert to an MP4, only to be told: "We have converted your file, however it exceeds our free size limit of 50MB. Create a Zamzar account now to download your converted file." Prior to this I had not been able to find anywhere on their website what the free size limit was, only how much it cost to have a monthly account. To download my converted file I would have to pay £13 - which I didn't. Very frustrating to have wasted the ...

"a great platform with excellent customer service"

What do you like best about Zamzar? User experience & customer support (when required) What do you dislike about Zamzar?

Glad to find Zamzar

I just recently found Zamzir after searching for a convenient way to convert an epub file to a PDF for one of my classes. I am so glad that I did. Its ease of use, ability to convert multiple file formats and stellar customer service make using Zamzar a no-brainer. Thanks, Zamzar for producing a great solution.

Waste of time

You want to wait 30 minutes of conversion just to get a message, that you need to create an account first? Then you came to the right place! Zamzar doesn't respect time of the people. The funny thing, if they asked it at the beginning, I would do it, but seeing how they disrespect my time, I would never do it!

Waste of time

You want to wait 30 minutes of conversion just to get a message, that you need to create an account first? Then you came to the right place! Zamzar doesn't respect time of the people. The funny thing, if they asked it at the beginning, I would do it, but seeing how they disrespect my time, I would never do it!

Longtime User

I've been using Zamzar for years, and it is a Admin's life-saver. Because I have access to this type of file conversion it has helped me be an asset to the many leaders I've served, and afforded me desired opportunities within my organization (i.e., video production committee for our prestigious award program) . THANK YOU, Zamzar!

Very helpful

Hey everyone, I've had to go with the free account, as I'm a pensioner still trying to do her thing. A free account allows me to convert two files a day. I have nine files to go. I found Chris to be very helpful and quick to return my email. I'm re-creating my website, as the last host charged me double to renew, therefore, I've had to do it ALL over again. When it's set up, I will likely put a link to Zamzar on my OF VOICE page. I like to support helping hands where I can. It's so ...

WOW! That is amazing service.

I don't recall why or for what I needed to convert some documents, but I didn't know that I had paid for a year's subscription that automatically renewed. I complained, but Zamzar didn't hold me to the contract. They reimbursed me for the balance of the year. This never happens, so sent them the following message: "WOW! That is amazing service. No one ever does that. Whoever is the decision-maker on this issue, I want to extend my sincere appreciation. It makes me almost want to join ...