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9.1

SpotScore

Yotpo - Reputation Management Software

Yotpo Reviews in July 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

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Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terrible

(12)

Spotsaas Editor’s POV

Yotpo's review platform is built for businesses that need customer feedback displayed prominently on product pages. The analytics dashboard shows which review attributes drive conversions—sentiment, product features mentioned, reviewer verified-purchase status—letting you target messaging to high-intent segments. Third-party integrations with Shopify, ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to show reviews effectively and show popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for connectivity with other platforms, improving functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 71-80 out of 336

AB

Alice Bryant

03/04/23

5 out of 5

Great customer service

Joian Z helped so much when I changed over my shop theme to a new one. Joian made sure all the widgets were in place and the reviews showed up. Lifesaver!!

M

Meagan

03/03/23

5 out of 5

Allen M was able to get a published…

Allen M was able to get a published review taken down asap. Thank you Allen!

C

Christina

03/03/23

5 out of 5

Allen was super incredible

Allen was super incredible! very friendly and made our site look perfect. Super happy with the service. wow

KU

Kalyagen USA

03/02/23

5 out of 5

Quick and efficient..

Quick and efficient... They know what to do.

S

Simon

03/02/23

5 out of 5

Sugar was really helpful :)

Sugar was really helpful.. thank you so much for your help !

BL

Brandon Lim

03/02/23

5 out of 5

Allen M was very responsive and helpful…

Allen M was very responsive and helpful with my technical issues.

EK

Eleftheria Karakatsina

03/02/23

5 out of 5

Quick and pro

Date of experience: March 03, 2023

SB

S Brooks

03/02/23

5 out of 5

So far, so awesome

I've just signed up with Yotpo and they're fantastic! The customer support I received from Rhenant yesterday and Sugar L today was great. Easy to communicate with, knew how to solve my problems and very professional and friendly. It's great to have someone on hand 24/7 to help get things set up. The platform and what they offer is amazing. So much more affordable than what I was paying, especially as a small business. I'm really pleased.

NN

Neha Nagpal

03/01/23

5 out of 5

Joian Z helped me in changing the admin.

Date of experience: March 02, 2023

CB

Chris B

03/01/23

5 out of 5

Joian Z with Yotpo solved my problem

Joian Z with Yotpo was patient and persistent with my enquiries. I was able to achieve the review presentation format that I was after. Thanks Chris B

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].