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9.1

Spot Score

Yotpo - Reputation Management Software

Yotpo Reviews in June 2026: User Ratings, Pros & Cons

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3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terible

(12)

Spotsaas Editor’s POV

Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 51-60 out of 336

A

Alice

03/07/23

5 out of 5

Donald is very helpful as always

Donald is very helpful as always! He communicates really well and tries his best to solve your problems. Thank you Donald

CD

Charlie Dayment

03/07/23

5 out of 5

Love this app

Love this app! We've used them for years, and any time we have any issues, support is top notch. Lemuel was able to help get our code fixed when the star ratings disappeared. Highly recommend

JA

Jonathan Anderson

03/07/23

5 out of 5

Warly S was amazingly helpful at making…

Warly S was amazingly helpful at making a quick change to the admin! Cannot recommend enough.

D

Dana

03/07/23

5 out of 5

Rhemy was amazing!

Rhemy was amazing! He is so knowlegable and explaind everything for me with great patiant Thank you

HT

Hellen Tian

03/07/23

5 out of 5

Nicole is really helpful!

I had so many questions on this Yotpo review app and how to make changes to the stars, title and star rating thing. Nicole all helped me out and she is super kind and super patient!

JT

Jessica Tucker Mindell

03/07/23

5 out of 5

Excellent support from James!

James did an excellent job helping me. Understood the question and was able to help me quickly and effectively!

SO

S O

03/07/23

5 out of 5

I got answer quickly

I got answer quickly. Thanks.

DC

Daniel Crittenden

03/07/23

5 out of 5

Joian Z was prompt and helpful

Date of experience: March 08, 2023

DU

Dany und Debbie Gwerder

03/07/23

5 out of 5

Excellent support via chat

Warly S assisted me with troubleshooting and installation today via chat. Competently, quickly and precisely tackled the case and presented a solution. Yotpo support is exemplary and very customer-friendly. Thank you Warly S. for your help! I can recommend Yotpo to all the others. Dany

H

Heather

03/06/23

5 out of 5

Amazing Customer Service!

I have contacted Yotpo on several occasions and each time, my experience has been fantastic. Today, Joian Z provided me with exceptional assistance and support. All my questions were easily and quickly answered!! In general, I would definitely recommend Yotpo's chat support. Especially after working with Joian Z :D

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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