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Xref - Reference Check Software

Xref Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your reference checks with Xref.

4.6

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Xref offers custom pricing plan

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Xref Reviews & Ratings

4.6

Excellent

Based on 598 ratings & 340 reviews

Rating Distribution

Excellent

(266)

Very Good

(64)

Good

(10)

Poor

(0)

Terible

(0)

Expert's Review

As an expert familiar with Xref, it’s evident that the platform offers significant advantages for users in streamlining reference checks. Users appreciate its user-friendly interface, time-saving automation, and seamless integration with applicant tracking systems. The ability to customize questions and receive detailed feedback from referees adds a valuable ...Read more

Xref pros and cons

  • Easily integrates with applicant tracking systems, streamlining the reference check process and reducing manual effort.

  • User-friendly interface for both administrators and candidates, enhancing efficiency and user experience.

  • Automated reminders and prompts for candidates and referees, ensuring timely completion of reference checks.

  • Customizable questionnaires for tailored reference checks, catering to organizational requirements.

  • Lack of flexibility in editing or creating questionnaires, limiting customization options.

  • Price may be considered expensive compared to similar systems.

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Showing 281-290 out of 340

AU

Anonymous User

07/21/20

4 out of 5

"References fast and more efficient, but customization is difficult."

What do you like best about Xref? How fast it is! Our turn around is so much tighter. What do you dislike about Xref? It's extremely cumbersome to change things with our integration. We wish it could be easier. Recommendations to others considering Xref: Make sure you have a dedicated person who can work with the support team to make changes What problems is Xref solving and how is that benefiting you? We're looking to have a fast references process with less of the burden on recruiters. ...

Read more

MG

Malathi G

07/21/20

4 out of 5

"Xref is gives surprisingly accurate insights in the summary."

What do you like best about Xref? Ease of use and insightful summary is the best. What do you dislike about Xref? The form is a bit too long, fear of References not taking the time to fill it. Recommendations to others considering Xref: Imagine completely automating the Ref-check process. You don't have to ask candidates to mail you or submit references, you don't have to call those references to schedule a call and spend 30-40 mins asking them reference questions. That is one thing, the ...

Read more

ZB

Zoe B

07/21/20

4 out of 5

"easy to use"

What do you like best about Xref? very user friendly, easy to use and makes my job faster What do you dislike about Xref? nothing, I truly think this product is great What problems is Xref solving and how is that benefiting you? Its assisted me to work faster as I can submit the references and forget about them for a day or two while they reply

UI

User in Management Consulting

07/21/20

3.5 out of 5

"Not able to change questions easily"

What do you like best? Simple to use, structured and lets you know when responses received What do you dislike? It’s aggressive sending reminders out to referees. Too many and too often. Also poor customer service. I sent an email and never got a reply. Recommendations to others considering the product: Easy to use, simple and send your notifications What problems are you solving with the product? What benefits have you realized? None, I emailed them my initial problem re sending out too ...

Read more

AU

Anonymous User

07/21/20

3.5 out of 5

"Not able to change questions easily"

What do you like best about Xref? Simple to use, structured and lets you know when responses received What do you dislike about Xref? It’s aggressive sending reminders out to referees. Too many and too often. Also poor customer service. I sent an email and never got a reply. Recommendations to others considering Xref: Easy to use, simple and send your notifications What problems is Xref solving and how is that benefiting you? None, I emailed them my initial problem re sending out too many ...

Read more

AU

Anonymous User

07/21/20

3.5 out of 5

"Not able to change questions easily"

What do you like best about Xref? Simple to use, structured and lets you know when responses received What do you dislike about Xref? It’s aggressive sending reminders out to referees. Too many and too often. Also poor customer service. I sent an email and never got a reply. Recommendations to others considering Xref: Easy to use, simple and send your notifications What problems is Xref solving and how is that benefiting you? None, I emailed them my initial problem re sending out too many ...

Read more

UI

User in Management Consulting

07/21/20

3.5 out of 5

"Not able to change questions easily"

What do you like best? Simple to use, structured and lets you know when responses received What do you dislike? It’s aggressive sending reminders out to referees. Too many and too often. Also poor customer service. I sent an email and never got a reply. Recommendations to others considering the product: Easy to use, simple and send your notifications What problems are you solving with the product? What benefits have you realized? None, I emailed them my initial problem re sending out too ...

Read more

LP

Laura P

06/30/20

4.5 out of 5

"Streamlined finding correct people for our comapny."

What do you like best about Xref? The ability to carry out test checks at the same time is the most obvious advantage, but the information we received from our employees was much better than phone checks (where the "option correct" might be perceived as a mean to speeding up the conversation! We appreciate the convenience of being able to consider the entire background check as positive or negative, as well as exporting the Practical System to include checks in our negotiation ...

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PH

Paul H

05/26/20

4.5 out of 5

"Cut down on our resources and saved them."

What do you like best about Xref? The great part would be that the inspection are able to be done on time, though you are able to get a lot better info from the staff members than from the telephone book. When negotiating with recruiters, we include the benchmark in the recommendations of ours since we wish to be realistic about whether the benchmark is actually negative or positive as a whole, and we wish to consider the simplicity of issuing the plan. What do you dislike about Xref? The ...

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RD

Russell D

05/25/20

5 out of 5

"The future of HR"

What do you like best about Xref? Automation and meaningful interactions with job seekers is something we all want in HR, though few solutions manage to achieve one without sacrificing the other. XREF manages this balance well and provides a clean, easy to use and reliable platform to conduct business. The support team at XREF is personable and provides prompt service giving you confidence in the process and ultimately, your hiring decisions. What do you dislike about Xref? We are yet to ...

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