Xref Reviews in May 2025: User Ratings, Pros & Cons

"Effective and efficient service."

What do you like best about Xref? Quicker turnaround for references, candidates are updated and kept in the loop about their references. What do you dislike about Xref? Process of set up for candidates is a little long. Recommendations to others considering Xref: Would highly recommend What problems is Xref solving and how is that benefiting you? Fast completion of references quicker and more effective than phone calls.

"Great tool - intuitive, easy to use..."

What do you like best? Love the new People Search notification functionality Easy to use Fully integrated with our ATS Email alerts when a reference has been completed Potential fraudulent reference checks get flagged What do you dislike? Nothing - the platform is intuitive, I wouldn't change anything. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? It saves me a lot of time having to call and type up ...

"Outstanding product & service"

What do you like best about Xref? Ability to have such a lengthy process moved online. Love that our candidates can really control the process of their references. What do you dislike about Xref? Sometimes the delay of the candidates inputting their details, but this is not XRefs fault. It would also be nice to know why a reference was declined by a referee, perhaps having a reason which is submitted by the referee? Recommendations to others considering Xref: Absolutely would refer anyone ...

"Review of XRef"

What do you like best? I love the time saving and detail provided by using XRef. Its like a set and forget product, and completely takes care of a big part of my role which is to verify and understand the work history and capability of candidates our company are looking to hire. I love that I can create my own reference templates where I can ask very specific questions around our industry. The help line team are very quick in answering queries I have and we have implemented a lot of ...

"Xref Review"

What do you like best about Xref? Xref is extremely precise and efficient. What do you dislike about Xref? I am unable to directly download documents. What problems is Xref solving and how is that benefiting you? Time management and the ability to get well rounded reference check responses

"Minimal effort and gets the job done"

What do you like best? No more phone calls which is time consuming and conversations can take too long. Now, referees can complete it in their own time and take the time they need to respond. What do you dislike? As with any survey online, you are unable to ask further questions on a particular comment. Guess we can make the phone call. Not always detailed or truthful Recommendations to others considering the product: Need to ensure there is someone who is able to review and file the ...

"Very user friendly, easy to use and the integrations are useful."

What do you like best about Xref? Like that it is a survey sent out directly for convenience to the references. What do you dislike about Xref? Validation of the references through a scoring system of word count. Recommendations to others considering Xref: If they want easy to use 3rd party platform for reference checks, Xref is a viable and easy to use solution that is affordable. What problems is Xref solving and how is that benefiting you? Validation of reference checks. More of a sanity ...

"Great tool for recruitment and on-boarding"

What do you like best about Xref? Ease of use, fast results and easy to comprehend for candidates and referees What do you dislike about Xref? Some referees put very short answers so there is no way to probe them in the initial reference Recommendations to others considering Xref: The best service and great results What problems is Xref solving and how is that benefiting you? We get hold of referees very easily, they can answer the questions in their own time and you aren't chasing them ...

"Makes life as a recruiter much easier"

What do you like best about Xref? The most helpful aspect of Xref is that its entirely email driven, references are in print form and able to be held onto in the referees own words. There is also no need to schedule phone calls around busy schedules or less than willing referees. I also very much appreciate the "suspicious reference" feature that has caught out one or two applicants writing their own references What do you dislike about Xref? The only thing that I would say that is a ...

"Efficient platform with amazing customer service"

What do you like best about Xref? My favourite part of the organization is the amazing customer service, they are prompt, polite and help with a very genuine attitude. My favourite feature of Xref is the fraudulent notifications that are provided for when an applicant uses someone that may share the same IP address. Xref will send a notification and any criteria to either alert you of an issue. This has proven extremely beneficial. I also appreciate that if someone does have the same IP ...