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Xref - Reference Check Software

Xref Reviews in June 2026: User Ratings, Pros & Cons

Revolutionize your reference checks with Xref.

4.6

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Xref offers custom pricing plan

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Xref Reviews & Ratings

4.6

Excellent

Based on 598 ratings & 340 reviews

Rating Distribution

Excellent

(266)

Very Good

(64)

Good

(10)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

As an expert familiar with Xref, it’s evident that the platform offers significant advantages for users in streamlining reference checks. Users appreciate its user-friendly interface, time-saving automation, and seamless integration with applicant tracking systems. The ability to customize questions and receive detailed feedback from referees adds a valuable ...Read more

Xref pros and cons

  • Easily integrates with applicant tracking systems, streamlining the reference check process and reducing manual effort.

  • User-friendly interface for both administrators and candidates, enhancing efficiency and user experience.

  • Automated reminders and prompts for candidates and referees, ensuring timely completion of reference checks.

  • Customizable questionnaires for tailored reference checks, catering to organizational requirements.

  • Lack of flexibility in editing or creating questionnaires, limiting customization options.

  • Price may be considered expensive compared to similar systems.

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Showing 161-170 out of 340

AU

Anonymous User

02/16/21

4.5 out of 5

"Minimal effort and gets the job done"

What do you like best about Xref? No more phone calls which is time consuming and conversations can take too long. Now, referees can complete it in their own time and take the time they need to respond. What do you dislike about Xref? As with any survey online, you are unable to ask further questions on a particular comment. Guess we can make the phone call. Not always detailed or truthful. Also, reference checks seem to be losing validity these days. Employees will obviously nominate a ...

Read more

AU

Anonymous User

02/16/21

5 out of 5

"Fast & efficient"

What do you like best about Xref? Xref is awesome, it's so convenient and efficient and takes so much admin from my workload. I find many of the Referees prefer to utilise xref as they can do this in their own time and we tend to get the refs back very quickly. What do you dislike about Xref? You can't easily adjust/ change the questions asked for more specific details What problems is Xref solving and how is that benefiting you? I have more time to concentrate on different tasks. We ...

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MS

Meenal S

02/16/21

5 out of 5

"Excellent Referral System"

What do you like best about Xref? Easy to use and its very user friendly. Authentic information What do you dislike about Xref? It needs to have the edit option for the information entered for the candidate while initiating the reference check request Recommendations to others considering Xref: Good ref check system What problems is Xref solving and how is that benefiting you? The problem of efficiency in the ref check process. Authentic information from the referees can be stored as it is. ...

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SC

Sam C

02/16/21

5 out of 5

"Very effective and easy to use tool"

What do you like best about Xref? Speed, ease of use , cost effective for the business What do you dislike about Xref? There is nothing that I dislike about the platform What problems is Xref solving and how is that benefiting you? Time, Time, Time! XRef is a huge time saver and now I can focus on the important stuff like searching for talent and having meaningful conversations with Candidates and Hiring Managers. Xref platform also allows me to speak with the referees if i need to ...

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DG

Diella G

02/16/21

5 out of 5

"X-ref saves me heaps of time and our reference checks now look much more professional"

What do you like best about Xref? Saves me so much time! I used to dread reference checking, now multiple reference checks can be completed quickly and the on-line form makes reference checking convenient and looks professional What do you dislike about Xref? The only minor negative is that you cant amend your own questionnaires when a client has a specific question they want added. It would be great to be able to do it yourself, but the fantastic team in Auckland have always been super ...

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AU

Anonymous User

02/16/21

5 out of 5

"XREF is so beneficial for our Company!"

What do you like best about Xref? The convenience of gathering information from people that we cannot reach over the phone. What do you dislike about Xref? I don't have any downfalls - they give us updated e-mails to ensure that we know the status on XREF frequently and that is key! What problems is Xref solving and how is that benefiting you? The benefits are that we get answers quickly rather than playing phone tag.

JS

James S

02/16/21

5 out of 5

"Great product"

What do you like best about Xref? Xref automates the reference checking process which saves me a significant amount of time on follow up with referees and provides me with a comprehensive report. Because it's automated, I am also able to obtain references from referees on the otherside of the world when I am asleep! Its great. I also love that it integrates with my Electronic Recruitment System (JobAdder) and with the click of a button, everything is automated What do you dislike about ...

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AU

Anonymous User

02/16/21

5 out of 5

"One of the best reference vendors out there!"

What do you like best about Xref? - Easy to use dashboard and platform - Quick and thorough customer service - Capabilities to detect fraud What do you dislike about Xref? A little expensive but certainly worth it. Recommendations to others considering Xref: If you have the budget, go for it. I believe it's one of the best in the market. What problems is Xref solving and how is that benefiting you? Sometimes notifications on when potential fraud has happened comes a little late. In turn, ...

Read more

AU

Anonymous User

02/16/21

4.5 out of 5

"gOOD"

What do you like best about Xref? The team are very responsive - references are completed much faster What do you dislike about Xref? I cant submit the reminders or links myself - What problems is Xref solving and how is that benefiting you? No problems -

PS

Paul S

02/16/21

5 out of 5

"Xref review"

What do you like best about Xref? The up to date and live steps of the process. Love seeing where folks are on the timeline! What do you dislike about Xref? I've encountered a few times that an email hasn't triggered. But your customer service has always been great here and helped. Recommendations to others considering Xref: It's great, try it out! What problems is Xref solving and how is that benefiting you? Getting professionally crafted reference checks for candidates

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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