8.1
Spot Score
Xoxoday Compass Reviews in June 2026: User Ratings, Pros & Cons
Transform your audience into loyal customers with gamification.
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Xoxoday Compass Reviews & Ratings
Spotsaas Editor’s POV
Xoxoday Compass provides a straightforward platform for building customer loyalty through gamification. Its customizable features and ease of implementation make it appealing for various businesses.Read more
Xoxoday Compass pros and cons
Loyalty building features
Easy implementation
Engagement tracking
Customizable challenges
Limited advanced analytics
May not suit all business models
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Showing 1-5 out of 5
MA
Mary Ann Leyran
02/10/24
Xoxoday gave me an invalid code
Xoxoday gave me an invalid code. The manager of the bakeshop said it is a used code. I did not have any problems with Xoxoday when they partnered with Giftaway Ph last year. But they changed partners and switched to Gifted Ph and now I am encountering problems with redeeming my reward from ipsos isay. I already emailed Xoxoday's customer service but my isssue has not yet been resolved. I am so disappointed.
GK
Guatum Kumar
02/05/24
Quick Customer Support and listen very…
Quick Customer Support and listen very carefully and give you best. I have Experienced Good Customer Support from Xoxoday When ever I worte our Query relates to an Voucher/GC To:- cs AT xoxoday DOT com I am Sure half of my Query has got resolved..! And my reward finally received, thanks xoxoday. That Much of Bonding we had since then We really grateful to have Xoxoday as our Vendor we had, having and going to be have a wonderful service by xoxoday in all kind.
OF
Olivier F
12/22/21
Customer effort high - No CRM follow up.
Your "successful and will be delivered soon" order could stay in Pending mode in Xoxoday's CRM system for ages, until you as a customer, decide to shake them and request why after several weeks you still have not received your products.
RJ
Robert Johnsen
01/28/21
Useless customer service and process…
Useless customer service and process even if the response time for the useless responses are good. Redeemed 180 SGD to get a voucher for my local supermarket. I first got 20 vouchers (of 3 SGD) with long unique codes. I asked to get the the remaining amount as 2 vouchers, but after being ignored, I got 40 vouchers more. Now I have 60 vouchers with long unique codes and I can cash one at a time. Xoxoday are not willing to change it. Xoxoday recipe for making money: Make the customer journey ...
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RJ
Robert Johnsen
01/28/21
Useless customer service and process…
Useless customer service and process even if the response time for the useless responses are good. Redeemed 180 SGD to get a voucher for my local supermarket. I first got 20 vouchers (of 3 SGD) with long unique codes. I asked to get the the remaining amount as 2 vouchers, but after being ignored, I got 40 vouchers more. Now I have 60 vouchers with long unique codes and I can cash one at a time. Xoxoday are not willing to change it. Xoxoday recipe for making money: Make the customer journey ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].