9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 61-70 out of 4649
SA
Sajan Abraham
06/18/24
Good service from the lady i spoke
hi the lady i spoke was good
M
Mark
06/18/24
Very good work
Date of experience: June 18, 2024
JL
Julie Lodge
06/18/24
Problem Solved!
Couldn't make batch payments, but given clear instructions how to clear cookies and cache and load javascript and I'm up and running again!
M
Mark
06/18/24
Very good work
Date of experience: June 18, 2024
SW
Stephen Wilson
06/18/24
Top notch help from Xero Payroll
I had a difficult set of problems to solve when payroll migrated from one software to Xero. The Xero payroll team were quick in resolving my multiple issues and helping me along with the migration process.
SA
Sajan Abraham
06/18/24
Good service from the lady i spoke
hi the lady i spoke was good
K
Kymberly
06/17/24
Fast answers
Fast answers. Knowledgeable staff.
K
Kymberly
06/17/24
Fast answers
Fast answers. Knowledgeable staff.
T
T
06/14/24
Brilliant response time
Brilliant response time
HS
Helen Sumner
06/14/24
good so far
good so far, thank you!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].