9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users smoothly transition from other software like QuickBooks.
Clear and effective troubleshooting guidance, allowing users to resolve technical issues like browser or payroll challenges effortlessly.
Difficulty in connecting with support initially, though the quality of assistance once connected is rated highly.
New users may experience challenges with specific features (e.g., payroll matching or batch payments) without support.
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Showing 41-50 out of 4649
TS
Teerth S.
06/04/26
What do you like best about Xero?bank feed cash coding and hub doc featureReview collected by and hosted on G2.com.What do you dislike about Xero?has no option to enter closing balance manually when bank rec. like other software which sometimes create discrepancy as closing balance was assumed based on transaction uploaded into bank feed.Review collected by and hosted on G2.com.
SJ
Sanjeev J.
06/04/26
What do you like best about Xero?What I like best about Xero is its simplicity and user-friendly design. It makes managing finances much less intimidating, even for people who don't have a strong accounting background. I also appreciate how it brings together invoicing, bank reconciliation and financial reporting. Overall, it strikes a great balance between powerful functionality and ease of use.Review collected by and hosted on G2.com.What do you dislike about Xero?One thing I dislike ...
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LW
Lance W.
06/03/26
What do you like best about Xero?I really find Xero simple and easy to use, which means everything that is required for a business owner is there to use, and it feels like it's been built specifically for the small business owner. The bank reconciliation feature stands out because it's simple to use. Apps integrate seamlessly with Xero, and the accounting tools, like manual entries and management accounts, are clean and easy to navigate. The initial setup was simple and easy to transfer ...
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VU
Verified User in Graphic Design
06/03/26
What do you like best about Xero?The somewhat enjoyable experience of reconciliation.Review collected by and hosted on G2.com.What do you dislike about Xero?The price is too high for the simple things I use.Review collected by and hosted on G2.com.
MS
Mr Souter
06/22/24
Aminah was incredibly patient, pragmatic and knowledgeable from the start
Date of experience: June 22, 2024
EW
Easton Willock
06/21/24
Support to do a UPR
Mariah and Cailtin were so supportive and helpful and patient whilst I tried to submit an UPR to. Correct an earlier error in FY 2023
LB
Lisa Bartup
06/21/24
Sophie was great
Sophie was great, very knowledgeable and was able to sort out a quite complex log in issue for me and get me back working again!
SD
Shareen Dosanjh
06/20/24
Always helpful and friendly
Always helpful and friendly. Very efficient and solve my issue promptly.
SH
SUPPORTMATCH HOMESHARE
06/20/24
SUPPORT&MATCH is a Community Interest Company
Supportmatch Homeshare is a Community Interest Company that works in the best interests of Communities which includes Key Workers and Older People who need help, Support and companionship at home through Homesharing. Today, Rochelle and Charlotte helped us tremendously to reduce the cost for our XERO Subscription which in turn is fed back into the community to help those who are struggling financially to make ends meet. We thank Rochelle and Charlotte for stepping to help us in this way ...
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AS
Ana Sabin
06/20/24
Very quick to come back to me
Very quick to come back to me. Thank you
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].