9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 481-490 out of 4649
M
Matt
12/04/23
So far so good
So far so good! I have been long waiting to shift away from SAGE, and this is a breath of fresh air!
S
Sp
12/03/23
Great customer support
Great customer support, speedy and helpful explanation.
R
Reviewer
12/03/23
Really quick response to support call
Really quick response to support call. Resolved
JE
Jonathan Ewen
12/03/23
He sorted out my issue.
Date of experience: December 04, 2023
TK
Theodoros Karras
12/02/23
Xerox has everything we need so far for…
Xerox has everything we need so far for our electrical company. Being able to have cis deduction and DRC VAT in our invoices is very helpful. Also the price is fair.
TK
Theodoros Karras
12/02/23
Xerox has everything we need so far for…
Xerox has everything we need so far for our electrical company. Being able to have cis deduction and DRC VAT in our invoices is very helpful. Also the price is fair.
CP
Charlotte Pepper
12/01/23
Great support
Great support, thank you. Explained well, patient and helpful.
CP
Charlotte Pepper
12/01/23
Great support
Great support, thank you. Explained well, patient and helpful.
T
Tim
11/29/23
Easy to use
Easy to use, run 5 businesses with the software including one that has a turnover of £2m+ pa. makes you wonder how dinosaurs like Sage still have any customers.
AT
Anna Tuminska
11/29/23
Customer support
Customer support - John in this case - was very professional, acted fast and got to the bottom of the issue resolving it for me. Many thanks :-)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].