9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 451-460 out of 4649
MO
Marilyn Owens
12/14/23
The help was much appreciated and was…
Te help was much appreciated and was first class
FA
Finance Aqua-Flow
12/13/23
Customer list
Quick response, simple to understand reply.
SH
S Hayes
12/13/23
Partnerhip CIS query
Upon raising my query, I was informed how long I could expect to receive a response and that time frame was accurate. Although the issue could not be resolved in Xero directly, I was provided a link where I could highlight the problem area for Xero to work on resolving and a work around for the time being.
CD
Clayton Drotsky
12/13/23
Speedy response as always
Very satisfied with prompt replies
TA
Tracey Ashcroft
12/13/23
change subscription to new user
I got a response quite quickly and the process was started immediately. Hopefully all will be sorted soon
NH
Nasim Hamdani
12/13/23
Great support from Nadia
Nadia answered all my questions and offered to help if I needed more support!
BW
Besa Wilde
12/12/23
quick and helpful response
quick and helpful response. Resolved my question.
KR
Karen Rhodes
12/12/23
I’ve never had an issue with zero
I’ve never had an issue with zero, but when I had a technical glitch this week I cannot fault the service I received. I had a reply with a minutes and actually had a phone call with a wonderful customer service representative who help me. I got sorted on my own in the end, but I can’t fault the quick response to resolve the issue I was having.
RP
Robert Paterson
12/12/23
Excellent service
Excellent service. Lost my ability to login. Was guided through and set up again with ease and efficiency.
AC
Andrew Clarke
12/12/23
Georgia was great
Date of experience: December 13, 2023
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].